[Premium Beauty & Wellness Case Study] How We Increased New Customers 73% & Sales 57% in Q1 2025!

Perpetual Traffic

Tier 11

Marketing, Business, Entrepreneurship

4.8 • 849 Ratings

🗓️ 11 April 2025

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ralph Burns unpacks a powerful case study from Tier 11’s vault that showcases how one beauty and wellness brand increased revenue by 57% and new customer acquisition by 73%—all without relying on TikTok or short-form content. Ralph dives into the exact creative strategies, ad structures, and conversion-optimized landing pages that drove the results, with an emphasis on the underutilized power of long-form video, Meta Ads, and segmentation by NAC and NAOV. If you're a DTC brand looking to scale profitably—especially in the beauty space—this episode is your blueprint.

Chapters:

00:00:00 - Ralph Kicks It Off: A Solo Session Worth Tuning Into
00:00:37 - Inside the Case Study: Beauty Brand Transformation Begins
00:01:06 - Numbers That Matter: 57% Sales Growth, 73% New Customers
00:01:59 - Unlocking the Three Core Levers of Business Growth
00:02:41 - New Customer Acquisition: Cracking the Code
00:03:27 - Increasing Average Order Value (NAOV) with Smart Offers
00:04:20 - Meet the Beauty Brand That’s Breaking the Mold
00:05:03 - Why Data Visibility Changes Everything (NAC & NAOV Explained)
00:06:19 - Real Shopify Results: 73% More New Customers
00:07:12 - Understanding MER vs. NMER (And Why They Matter)
00:08:05 - Why ROAS Isn’t the Whole Story Anymore
00:09:00 - The 22% NAOV Boost—And How It Happened
00:10:08 - What's Driving the AOV Increase? Spoiler: It's Not Luck
00:11:26 - Meet the Machine: How the Conversion Engine Powers Profit
00:13:27 - Creative That Converts: The Secret Sauce Behind the Ads
00:17:50 - Paid Traffic Tactics That Actually Work
00:18:47 - Retarget Like a Pro: Smarter Custom Audiences
00:20:21 - Level Up Your Audience Strategy (No Gimmicks Needed)
00:20:48 - Why We Shut Off Meta's Auto-Tweaks (And You Should Too)
00:22:03 - Turning Organic Wins Into Paid Performance
00:24:19 - YouTube on Deck: Multi-Platform Growth Moves
00:27:08 - Lead Gen Isn’t Just for SaaS: Ecom Tactics You’re Missing
00:28:21 - Landing Pages Built to Sell (and Upsell)
00:35:38 - Don’t Just Sell—Engage with Transitional CTAs
00:40:24 - Wrapping It Up: What’s Next for This Scalable Strategy

LINKS AND RESOURCES:

Transcript

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1:28.7	You're listening to Perpetual Traffic.
1:36.4	Hello and welcome to the Perpetual Traffic podcast.
1:39.1	This is your host, Ralph Burns, and the founder and CEO of Tier 11, not alongside my amazing co-host, Lauren E. Petrullo.
1:46.9	She is traveling yet again the last time we will be traveling before we will actually be back
1:52.2	together to do these shows on a regular basis. I do agree a lot of the comments that we've gotten
1:58.3	is it's better with the two of us. Today, actually, is just me.
	...

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