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The Bottom Line

Pre-loved

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 6 July 2023

⏱️ 29 minutes

🧾️ Download transcript

Summary

Demand for pre-loved goods has surged in the UK in recent years, with fashion, books and furniture especially popular. So what’s driving this boom in second-hand sales - the cost of living crisis or the increasingly eco-conscious shopper? And how are companies making money from it?

Evan Davis and guests discuss the business of buying and selling pre-loved products, the growing number of online platforms specialising in them, and the bricks-and-mortar retailers looking to get in on the act.

Plus, is buying second-hand really better for the environment, and what protection does the customer get when something goes wrong if they’re buying from a stranger rather than a business?

GUESTS

Hugh Hurley, CEO, Gumtree Adam Jay, CEO, Vinted Marketplace Ana Estrougo, founder and CEO, The Octopus Club Adwoa Owusu-Darko, founder, Mini's World and seller on Depop

Produced in partnership with The Open University.

PRODUCTION TEAM

Producer: Simon Tulett Editor: China Collins Sound: Graham Puddifoot and Rod Farquhar Production co-ordinator: Brenda Brown

Transcript

Click on a timestamp to play from that location

0:00.0

BBC Sounds, Music, Radio, podcasts.

0:05.2

Hello, welcome.

0:06.1

It is interesting to see how old habits can get new life as the economy involves.

0:10.7

And today we're going to focus on buying and selling secondhand.

0:13.9

Now, we have done this in decades past via jumble sales, car boot sales, charity shops.

0:23.8

But technology has made it much easier to buy and sell direct to each other. If the internet is good at anything, it is fantastic for searching,

0:29.4

filtering and matching people in goods. And it, well, it's led to a whole new world, really,

0:34.2

of trading in what are now popularly called pre-loved items. It's a fascinating

0:40.2

area in a couple of ways. Firstly, in terms of what consumers are up to, buying and selling online.

0:46.9

Secondly, too, in terms of the business of helping consumers do that, the platforms competing with

0:53.1

each other to get the trading business.

0:55.9

The idea of this new world of pre-loved sales is that the seller gets cash, the buyer gets a bargain,

1:03.1

the online marketplace makes some money as well, and of course the environment is a winner, too,

1:09.1

as goods are better utilised.

1:13.6

What more could you ask for in a cost of living crisis?

1:15.1

So does it work? How does it work?

1:18.7

And what implications does it have for high streets and consumption? And I have three guests to talk us through it all from online secondhand selling platforms.

1:24.6

And let's meet them.

1:25.8

First up, Adam J is chief executive of Vintid Marketplace.

1:31.0

Now, Adam, for those who don't know, Vinted, just give us a little bit about the company.

1:35.4

Vintid was set up in 2008. It's a Lithuanian business launched by a lady called Milder, who wanted

1:42.1

to get rid of her unwanted clothes. She met a software

...

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