PR Turbulence: When the Internet Turns a Moment Into a Brand

Help Wanted

Money News Network

Education, Business, Self-improvement

4.7 • 441 Ratings

🗓️ 5 May 2026

⏱️ 33 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

A throwback episode! When a video of a plane passenger refusing to give up her seat for a toddler went viral, the internet had thoughts—and most of them weren’t kind. Today, Jason and Nicole sit down to unpack why they're siding with the passenger, and what this viral moment reveals about how we rush to judgment online. This episode isn’t just about plane etiquette—it’s about the stories we tell, the facts we skip, and the cost of outrage culture. By the end of the episode, you’ll walk away with a sharper lens for spotting bias in viral narratives—and how that same skill can help you make better, smarter decisions in business and in life. ⁠HERE⁠ is the story referenced in the episode.

Transcript

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0:00.0	I travel a lot for work when I have to get off a flight and go straight to a meeting and airport lounge makes all the difference.
0:07.2	I can get something to eat and clean up a bit.
0:10.1	That's why I was so excited to see that CHIME has added airport lounge access to its travel card, but that's not even the best perk.
0:18.5	They offer the CHIME travel concierge to help schedule flights,
0:21.9	book hotels, and plan entertainment on your next trip. I can totally see how useful that will be
0:28.1	on our upcoming big trip. Chime is changing the way people bank. They offer the most rewarding
0:35.7	fee-free banking. Chime members can benefit from up to $1,150 in annual rewards, fee-free.
0:46.0	They're not like traditional old banks that charge you overdraft in monthly fees. Built for you, not the 1%.
0:53.7	Chime is not just smarter banking. It is the most
0:57.8	rewarding way to bank. Join the millions who are already banking fee-free today. Head to chime.com
1:05.7	slash help wanted. That is, chime.com slash help wanted. It only takes a few minutes to sign up. Chime is a fintech, not a bank. Banking services for MyPay and Chime card provided by Chim's bank partners. Optional products and services may have fees or charges. Stateed annual percentage yield and cashback for Chime Prime only. No minimum balance required. Checking account ranking based on the JD Power Survey published October 20, 2025. For more information on APY rates, my pay, spot me, and travel perks, go to chime.com slash disclosures.
1:34.8	This is Help Wanted, the show that makes your work work for you.
1:39.3	I'm Jason Pfeiffer, editor-in-chief of Entrepreneur Magazine.
1:42.3	And I'm money expert Nicole Lapin.
1:44.1	On Tuesdays, Jason and I answer the helpline and help callers solve their work problems.
1:49.0	And on Thursdays, I give you one way to improve your work and build a career or company you love.
1:54.0	And it starts now.
1:56.0	I don't know why this was the story that I felt like, we should talk about this.
2:01.6	I was reading and I saw it.
2:04.3	And it's like kind of help wantity.
2:07.7	It's not on the nose.
2:09.5	But I thought you would have feelings about this.
	...

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