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The Modern Mann

Playback: Serving The Super-Rich

The Modern Mann

Matt Hill

Relationships, Personal Journals, Society & Culture

4.8753 Ratings

🗓️ 30 January 2026

⏱️ 27 minutes

🧾️ Download transcript

Summary

There are more billionaires than ever. Rockstars. Oil tycoons. Internet entrepreneurs. And all of them - all of them - employ private staff. The age of Jeeves and Wooster may be over, but the demand for a dependable butler remains. Lawrence McKenna has been serving the super-rich for three decades, including stints in private suites in London's poshest hotels and the Royal Enclosure at Ascot. In this interview with Olly, he reveals how to remain invisible yet available; poised to deliver whatever a ‘principal’ desires, from obscure coffee beans to a mid-coital cuppa. He explains how to carry a plate, when to say ‘yes’ and when to simply say ‘it can be done’, and how to prepare *just chilled* mineral water to the taste of a Saudi trillionaire... This episode first aired in 2017 - we're playing it again to compliament Alok Sama's interview this month: The Banker, The Billionaire, and the Big Lie. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, Oli Mann here, and as it's the last Friday of the month, it is time for our

0:06.1

playback edition, another chance to bring you a classic story from the Modern Man Archives. And

0:11.8

following your lovely response to our new episode this month with Alok-Sama, in which he told me

0:16.9

all about hanging out with billionaires, including Mark Zuckerberg and Masayoshi's son,

0:22.2

it got us thinking about the previous times on the show when we've tackled the lives of the

0:27.8

super rich and caused us to revisit serving the super rich, an episode we did in which we interviewed

0:34.4

one of Britain's top butlers, Lawrence McKenna.

0:37.8

This is a really fun conversation.

0:39.4

There's not too much darkness in this one.

0:41.3

Lots of insight into a really weird job.

0:44.4

Diligence, drugs, suppressing your emotions.

0:47.5

It's all here.

0:48.4

You'll find out the difference between carrying a plate and carrying a plate.

0:53.3

And Lawrence has sent us an update at the end as well.

0:56.5

Serving the Super Rich.

0:58.1

That's this month's Modern Man Playback.

1:00.2

And it all starts next.

1:10.0

Now, there are more billionaires than ever.

1:14.0

Rock stars, oil tycoons, internet entrepreneurs, and all of them employ private staff.

1:21.6

So the age of Jeeves and Worcester may be over, but the demand for a dependable butler remains.

1:28.9

Lawrence McKenna has been serving the super rich for four decades, including stints at Claridge's

1:35.2

and the Royal Enclosure at Royal Ascot. When we met back in 2017, I began by asking him how his

...

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