4.6 • 13.2K Ratings
🗓️ 30 September 2020
⏱️ 33 minutes
🧾️ Download transcript
In 2009, Domino’s went into crisis mode after a prank threatened to ruin the brand’s already substandard image. You might say that was a wake up call. The company would go on to invest heavily in technology and delivery in the intervening years.
Meanwhile, Pizza Hut doubled down on its sit-in restaurants and fancier toppings, but their investment barely moved the needle on profits.
Now after 60 years of jockeying for the top spot in the pizza hierarchy, Domino’s has pulled out in front of its biggest competitor. But there are even more challenges coming to Pizza Hut and Domino’s, not to mention the entire restaurant industry itself.
To dig into this more David is joined by Sam Oches. He’s the editorial director of Food News Media, a B2B company specializing in the fast casual industry.
For more on Sam Oches check out his podcast Fast Forward and QSR Magazine.
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0:00.0 | Hey, Prime members, you can listen to Business Wars Add Free on Amazon Music. Download the app today. |
0:14.0 | I'm David Brown and this is Business Wars. |
0:31.0 | We've come to the end of the saga that is Pizza Hut versus Domino's, at least after the present day. |
0:43.0 | In our last episode, Domino's nascent social media team was forced to spring into action when some prankster employees threatened the company with some negative viral press involving Snot, enough to turn anyone off their pizza at least for a little while. |
0:57.0 | You might say that was a wake up call. The company would no longer be behind on its digital footprint, investing heavily in technology and delivery in recent years. |
1:06.0 | Meanwhile, Pizza Hut doubled down on its sit-in restaurants and fancier toppings and combinations, but their investment barely moved the needle when it came to profits. |
1:15.0 | Well, now after 60 years, Domino's pulled out in front of its biggest competitor. |
1:21.0 | But today, even more challenges are coming to Pizza Hut and Domino's not to mention the entire restaurant industry itself. |
1:27.0 | And to talk about that, we're meeting Sam Okus. He is a writer and the editorial director of Food News Media, a B2B company that covers the fast casual industry. |
1:37.0 | We'll discuss the present and possible future of these companies, the Pizza industry in general, and how they're competing for an ever shrinking piece of the pie. |
1:46.0 | That's all coming up next on Business Wars. |
1:51.0 | Hello, I'm Hannah. |
1:55.0 | And I'm Suryte. |
1:56.0 | And we are the hosts of A Red Handed, a weekly True Crime Podcast. |
1:59.0 | Every week on Red Handed, we get stuck into the most talked-about cases. |
2:03.0 | From the Idaho student killings, the Delphi murders, and our recent rundown of The Murdoch Saga. |
2:08.0 | Last year, we also started a second weekly show, Short Hand, which is just an excuse for us to talk about anything we find interesting because it's our show and we can do what we like. |
2:17.0 | We've covered the death of Princess Diana, an unholy Quran written in Saddam Hussein's blood, the gruesome history of European witch hunting, and the very uncomfortable phenomenon of genetic sexual attraction. |
2:27.0 | Whatever the case, we want to know what pushes people to the extremes of human behavior. |
2:32.0 | Like, can someone give consent to be cannibalized? What drives a child to kill? And what's the psychology of a terrorist? |
2:38.0 | Listen to Red Handed wherever you get your podcast. |
2:41.0 | So, an access our bonus Short Hand episodes exclusively on Amazon Music, or by subscribing to Wondry Plus in Apple Podcasts or the Wondry app. |
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