meta_pixel
Tapesearch Logo
Log in
Brooke and Jeffrey

Phone Tap: Power of Two Customer Service

Brooke and Jeffrey

iHeartPodcasts

Comedy, Society & Culture, Relationships

4.72K Ratings

🗓️ 1 November 2022

⏱️ 9 minutes

🧾️ Download transcript

Summary

What’s more annoying than an unhelpful customer service agent? TWO UNHELPFUL CUSTOMER SERVICE AGENTS.

Transcript

Click on a timestamp to play from that location

0:00.0

See that sign? Employees only. That means keep out, buddy. It's just for us by well employees.

0:06.8

This is where we talk freely about all the stuff happening in the world.

0:10.8

You can keep Meghan Markle for all I care, as long as I get to take Harry to a weekend in Vegas, I'm happy.

0:16.6

It's Employees Only, courtesy of Ron Howard, the new podcast from Imagine Audio, pretty fast in I Heart Media.

0:23.8

Listen on the I Heart Radio App, Apple Podcasts, or wherever you get your podcasts.

0:31.0

Hey guys, it's Kevin Bacon. My podcast, Six Degrees with Kevin Bacon, is out now.

0:37.0

Join me as I kick back with the likes of Mark Ruffalo, Matthew McConaughey, Jewel, and many more as we talk about their favorite non-profits doing amazing good in the world.

0:50.0

Highlighting some of the most pressing social issues of our time.

0:54.0

Listen to Six Degrees with Kevin Bacon on the I Heart Radio App, Apple Podcasts, or wherever you get your podcasts.

1:24.0

1-800- DUI-O-A, now offering free remote consultations by phone or video conference for any criminal offense. Trust Brooke Jeffrey and Jose's friends with a free remote consultation from Bradley Johnson Lawyers.

1:48.0

Visit 1-800- DUI-O-A.com or call 1-800- DUI-O-A.

1:53.0

We've done a lot of prank customer service style phone calls over the years, and those are pretty fun to do because it's actually really easy to frustrate someone who's already frustrated.

2:05.0

Good point.

2:06.0

Look at that, but we actually had a weird idea. What's better than one annoying helpline representative to annoying helpline representatives trying to solve your issue at the exact same time?

2:21.0

We call it the power of two, and you're going to hear it in your phone tab right now.

2:31.0

Hello.

2:32.0

Hi, this is Matt calling from Bank of America.

2:34.0

And this is Susie also calling from Bank of America. Is this Tiffany Port.

2:39.0

Uh, yeah, this is her. What can I do for you?

2:43.0

Well, hello, you were at one of our branches the other day, inquiring about a home loan.

2:50.0

Um, yeah, I was. What is this about? What's what about? Yeah, what's what about?

2:56.0

I mean, there's like two people and you know, once someone does like a customer service call, there's one person.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from iHeartPodcasts, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of iHeartPodcasts and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.