Phone One on Ones

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.6 • 1.4K Ratings

🗓️ 18 May 2009

⏱️ 37 minutes

🔗️ Recording | iTunes | RSS

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Summary

We've said it a hundred times, but we've never covered the basics of HOW to conduct a One on One on the phone. Clearly it works - Mark has shared that over half of the O3s he's done have been over the phone. Here's how.

Transcript

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0:00.0	Welcome to Manager Tools. Today's cast, Phone One-on-One's.
0:04.4	Yes, we've set it about a hundred times, but we've never covered the basics of how to conduct
0:08.8	one-on-ones on the phone. Clearly it works. Mark's testament to that he's done it thousands of times and we have
0:15.0	some advice on how to make them even more effective. Here we go. And then. The Well, we've probably covered this or talked about this a hundred times.
0:39.0	A thousand.
0:40.0	A thousand?
0:41.0	Yeah.
0:42.0	Well, I feel like I've answered this question a thousand times.
0:44.7	People ask me every conference about how do you do one-on-one's you're traveling so much, right?
0:48.7	Yeah, yeah.
0:49.7	How do you see all your people in there spread all over the country or all over the world.
0:54.1	We do the 101 on phones.
0:55.7	Private jet.
0:57.3	Private jet.
0:58.3	So you've shared this at conferences.
1:01.0	Out of all the 101s you've done and surely you've done thousands of them,
1:05.3	what percentage of them do you actually do on the phone and not in person?
1:08.0	Oh, yeah, historically over half just because of my travel schedule. It's not ideal. I prefer the face to face
1:16.6	from my perspective, but it's not hard. It becomes second nature and I can't tell you I couldn't pinpoint the subtle
1:26.0	differences enough the differences between one-on-one's between individuals is
1:31.1	bigger than the differences between one-on-one's over the phone or face-to-face.
1:35.5	That's been my experience.
	...

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