Persuasive Technology
Let's Know Things
Colin Wright
4.8 • 593 Ratings
🗓️ 21 August 2018
⏱️ 39 minutes
🧾️ Download transcript
Summary
This week we talk about Captology, Pigovian taxes, and dopamine.
We also discuss adolescent psychology, smoking, and dark patterns.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit letsknowthings.substack.com/subscribe
Transcript
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| 0:00.0 | The term capology is derived from an acronym for the phrase computers as persuasive technologies. |
| 0:22.6 | And this acronym, and the phrase and resultant new word, were coined by the behavioral scientist Dr. B.J. Fogg, |
| 0:31.2 | with two Gs, a man who, among other things, is credited with having identified, outlined, and weaponized the modern |
| 0:39.8 | consumer technology industry's ability to persuade and even manipulate the users of those technologies. |
| 0:48.2 | Dr. Fogg founded the persuasive technology lab at Stanford University in Palo Alto, California in 1998. |
| 0:55.9 | And that lab really hit its stride leading up to 2007, when he taught a class on the subject |
| 1:01.9 | of building persuasion into one software, and encouraged all of his 75 students that year to |
| 1:08.7 | produce apps for Facebook's relatively new platform, which allowed |
| 1:13.1 | outside programmers to create add-ons for their social network. Many of those students made gobs |
| 1:19.8 | of money before the class had even finished, and that success led to a boom in the popularity |
| 1:25.4 | of the class, and for fog, and for the concept of building |
| 1:29.9 | these sorts of subtle manipulating factors into one's work. Perhaps the most famous of Dr. Fogg's |
| 1:36.3 | successes today, one that he still touts in interviews that he does and on his website as well, |
| 1:43.1 | is that of Instagram, which was founded by |
| 1:45.5 | a student of his, and the success of this network would seem to be at least in part attributable |
| 1:51.1 | to what the student and founder learned from Fogg. From a piece published on Fogg's website, |
| 1:57.1 | quote, Instagram has influenced the behavior of over 800 million people. |
| 2:03.4 | The co-founder was a student of mine. |
| 2:05.9 | End quote. |
| 2:07.1 | Fogg's public work on this subject spans about two decades, so he's one of the better-known |
| 2:12.1 | names in the world of persuasive technology, but he's nowhere near the only person |
| 2:16.4 | doing research and applying |
... |
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