When my kid was five years old from Memphis back when one of them was five

was five if they wrote a letter to Santa Claus and put a stamp on it,

does it just get to you guys somehow?

Does the post office honor that tradition?

How does it work?

That's how it works.

No kidding.

It works if it says a guy in the big red suit,

if it says North Pole,

you know it's that Christmas season. If we could be that way all year long, wouldn't it be wonderful?

I mean, everybody along the way will add an address, we'll add PEO Box One, Santa Claus, Indiana.

This past season, we called from Thanksgiving to Christmas

over 23,000 letters.

23,000 letters that have to be answered.

Yes, yes.

In some years it's 30,000.

Welcome to an army of normal folks. I'm Bill Courtney. I'm a normal guy. I'm a

husband. I'm a father. I'm an entrepreneur and I've been a football coach in inner city Memphis and the last part

unintentionally led to an Oscar for the film about our team. It's called Undefeded.

Guys, I believe our country's problems will never be solved by a bunch of fancy people in

nice suits talking big words that nobody understands on CNN and Fox but rather by an army of normal folks, us, just you and me deciding, hey, I can help.

That's what Pat Cook, the voice we just heard is done. Pat is the chief elf, believe it or not,

...