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InsTech - insurance & innovation with Matthew Grant

Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 10 January 2021

⏱️ 25 minutes

🧾️ Download transcript

Summary

This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.  The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose? Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.   Talking points include: The importance of context in digital transformation  What commercial teams can learn from the consumer side Accelerating disruption to meet Covid challenges Becoming a true partner to the customer Tackling the industry's diversity issues  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].

Transcript

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0:00.0

what we need to embed in our thinking when we're thinking.

0:05.2

Are we, with our current business model,

0:07.5

able to get people up and running as soon as possible

0:12.5

once an adverse event has happened,

0:14.6

be it Natcat or a pandemic? Well, hello, a new year and a new theme tune. Hope you liked that one. Matthew Grant here,

0:42.1

host of the Instac London podcast and partner at Insteck London. Now, one of the great benefits

0:47.5

of what we're doing here at Instac, London, is getting to talk to people from both the relatively

0:52.0

new companies that are bringing innovation into insurance

0:54.3

and those in senior position in the more established companies tasked with driving innovation

0:58.8

from within. Well, it could be an interesting topic to debate for 2021, which is easier,

1:04.1

starting a company from scratch or changing one that is already an industry leader.

1:08.8

And this week, we're talking to Parole Kyle Green, recently appointed to the role of Chief

1:12.6

of Staff, Asia and Europe for Axor XL and who for the last two years was head of AXA Next Lab for Europe.

1:18.6

We're going to be hearing about how Parole ended up working in insurance and what's happening at AXRXL,

1:24.6

which is, by the way, one of the largest insurance organisations in the world.

1:28.5

We're going to find out how the company is focusing more on the needs of customer

1:31.8

and the work that Powell is doing to mentor others and finally some of our own techniques for

1:36.9

staying sane in an ever-on world. And I get a break from interviewing this week. Robin Merton,

1:42.6

the other half of Instech, London, was in the hot seat for this one.

1:54.2

Well, welcome everybody to this week's Interstate London podcast.

1:59.7

My guest today is Parall Cal Green, who's a terribly well-known figure

2:05.0

in the innovation, insurance innovation world. Parall, welcome to Interstate London podcast. Thank you for

...

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