Outsourced Cultures - Happiness Letters
Thinking Allowed
BBC
4.4 • 997 Ratings
🗓️ 9 March 2011
⏱️ 30 minutes
🧾️ Download transcript
Summary
In the Indian call centre or 'outsourcing' industry, workers are trained to emulate the American or British workers which they have replaced. They change their names, take on western accents and develop lifestyles organised around a foreign culture in a distant time zone. Laurie Taylor is joined by Henrietta Moore to talk to Shehzad Nadeem about his new study into the hybrid culture these Asian employees have created. Also on the programme the writer Marek Kohn joins Laurie to discuss the Thinking Allowed audience's spirited response to Pascal Bruckner's indictment of the culture of happiness. Producer: Charlie Taylor.
Transcript
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| 0:00.0 | Take some time for yourself with soothing classical music from the mindful mix, |
| 0:06.0 | the Science of Happiness Podcast. |
| 0:08.0 | For the last 20 years I've dedicated my career to exploring the science of living a happier more meaningful life and I want |
| 0:14.4 | to share that science with you. |
| 0:16.1 | And just one thing, deep calm with Michael Mosley. |
| 0:19.4 | I want to help you tap in to your hidden relaxation response system and open the door to that |
| 0:25.4 | calmer place within. Listen on BBC Sounds. |
| 0:30.0 | Choosing what to watch night after night the flicking through the endless |
| 0:38.3 | search and it's a nightmare we want to help you on our brand new podcast off the telly we share what we've been watching |
| 0:45.4 | Clairey ate it. Loads of games, loads of fun, loads of screaming. Lovely. |
| 0:50.8 | Off the telly with me Joanna Paige and me Natalie Cassidy so your |
| 0:55.0 | evenings can be a little less searching and a lot more watching listen on BBC |
| 0:59.9 | sounds. Just before this BBC podcast gets underway, here's something you may not know. |
| 1:05.0 | My name's Linda Davies and I Commission podcast for BBC Sounds. |
| 1:09.0 | As you'd expect, at the BBC we make podcasts of the very highest quality featuring the |
| 1:14.7 | most knowledgeable experts and genuinely engaging voices. What you may not |
| 1:20.0 | know is that the BBC makes podcasts about all kinds of things like pop stars |
| 1:25.4 | poltergeists cricket and conspiracy theories and that's just a few examples |
| 1:30.6 | if you'd like to discover something a little bit unexpected, find your |
| 1:34.7 | next podcast over at BBC Sounds. This is a Thinking |
| 1:38.8 | aloud podcast from the BBC and for more details in our terms of use and much much more about |
| 1:44.4 | thinking allowed go to our website at BBC.co. UK. |
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