All right, everybody. Welcome back to another very special episode of the Boothley podcast. My name is Mark Simpson,

given hosts all over the world, the tools, the tactics, the training, and the confidence to increase your diet bookings.

And we've got a round two coming up of pitch your PMS. So if anybody watched the first edition,

you know it was a big success. We had a ton of fun.

We were able to have everybody from different property management software providers come in,

five minute pitch, followed by questions. So today we're back for number two. Now,

today we've got Zivu. We've got Logify, we've got Onores, Evivo, and Hostaway.

And what we're going to do, we're going to get straight into it.

Hi, everyone. Nice to meet you for those of you that haven't met before, some many names and

places. So yes, we do our PMS at Zibu. We also have a channel manager, we have direct booking engine which integrates

to the Boosley websites, as many of you might know.

And we also have various other tools built in.

I don't really want this to be a pitch of exactly what we offer.

If you guys want to go into that, then feel free to book a demo with us.

And we'd be having to talk through everything in detail.

I can't squeeze that into five minutes.

But maybe I can tell you a bit about what we're trying to do and why we're trying to do it.

So I started off myself running service apartments and holiday outlets and managing a couple

of guest houses across Cambridge to start with in the next hand at Oxford and so on.

And as we were expanding, I faced a number of challenges operationally for various systems and processes that we had that were quite working out, such as, for example, cleaners forgot to show up or't do a good job, and then the guests would arrive and the whole place was a complete mess. Or we did meet and greets for checking guests in, and the person who was meant to check people in was stuck with the previous guests at another property, and then you had someone waiting outside in the rain for now trying to get in. And the reason we needed to do that is because we need to do a chip and pin transaction to check that their card was true and we wouldn't get a charge back and get the secure deposit. Then we'd have a slip and we'd have to send that slip off their finance team and they'd have to check on checkout date with the housekeepers, have they been damaged or not,

and then manually release that deposit.

And then, as you can imagine, people

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