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Note to Self

Online Shopping Gets Real

Note to Self

WNYC Studios

Self-improvement, Tech, Note, Npr, Education, Public, Wnyc, Manoush, York, To, New, Self, Radio, Business, Technology, Relationships, City, Society & Culture, Zomorodi, Newtechcity

4.72.7K Ratings

🗓️ 24 July 2013

⏱️ 8 minutes

🧾️ Download transcript

Summary

Some e-retailers are shifting their strategies and deciding to open brick-and-mortar stores, hoping to lure customers who might not be comfortable purchasing a pair of shorts or eyeglasses without first trying them on.

Transcript

Click on a timestamp to play from that location

0:00.0

This is New Text City, WNYC's weekly look at how technology is changing the way we live.

0:05.8

I'm Manouche Summer Odie.

0:07.6

The beauty of online shopping is that you never need to leave the comfort of your home,

0:13.9

right?

0:14.9

Think Amazon, Zappos, eBay, click a button, you get diapers, shoes, those vintage lamps

0:20.5

you've been coveting.

0:21.8

But before online shopping, came the catalog, and I will never forget how excited I was when

0:27.6

as a teenager, my favorite catalog opened its first real store.

0:32.6

It was 1989.

0:38.8

And instead of ordering my J Crew shorts by phone, I made a pilgrimage to South Street

0:51.6

Seaport here in New York to feel those plaid chino shorts before I bought them.

0:57.6

Fast forward and some e-retailers are also realizing that real-life physical stores are the

1:03.0

way to grow a business.

1:04.7

As New Text City's Ilya Maritz found out when he went shopping for pants, retailers

1:08.9

are opening brick-and-mortar locations, but with a twist.

1:12.7

If you're a retailer, this idea of selling things without operating physical stores

1:17.6

is very attractive.

1:19.3

You can sell to anyone, anywhere, you don't have to pay rent, or hire sales staff.

1:24.7

For the past few years, a businessman named Andy Dunn has been telling the world how he

1:28.8

did it.

1:29.8

Here he is on Fox Business Channel in 2011.

1:38.5

Dunn's business is selling men's pants.

...

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