Online communities can help with loneliness — to a point
Marketplace Tech
Marketplace
4.5 • 1.3K Ratings
🗓️ 23 March 2023
⏱️ 7 minutes
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Summary
The COVID-19 pandemic forced a lot of us to stay at home without the chance to socialize in person. But technology allowed us to stay in touch. Social media platforms helped connect us with the outside world — there was Zoom and Houseparty, and remember Clubhouse? But many Americans still struggle with loneliness, even now as life has somewhat returned to normal. Younger Americans are twice as likely to feel lonely than seniors, according to research from Cigna. Marketplace’s Lily Jamali spoke with Kimberly Adams, senior correspondent at Marketplace and host of American Public Media’s series “Call to Mind.” In a recent episode of that show, she explored what role technology plays in people’s lives when they’re struggling with loneliness. And Adams says loneliness is something researchers have been looking into for decades, way before the pandemic.
Transcript
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| 0:00.0 | online communities open us up to the outside world, but can also make us feel |
| 0:06.4 | lonelyer. From American public media, this is Marketplace Tech. I'm Lily |
| 0:11.5 | Jamali the COVID-19 pandemic forced a lot of us to stay home without the |
| 0:25.5 | chance to socialize in person. Technology allowed us to stay in touch. Social |
| 0:31.5 | media platforms helped connect us with the outside world. There was Zoom and |
| 0:36.0 | House Party and remember Clubhouse, but many Americans still struggle with |
| 0:41.0 | loneliness. Even now, as life has somewhat returned to normal, younger Americans |
| 0:47.0 | are twice as likely to feel lonely than seniors according to research from |
| 0:51.4 | Sigma. For more on why, we're joined by Kimberly Adams, senior correspondent at |
| 0:56.4 | Marketplace, and host of APM's Call to Mind. In a recent episode of that show, she |
| 1:02.1 | explored what role technology plays in people's lives when they're struggling |
| 1:05.8 | with loneliness. And she says loneliness is something researchers have been |
| 1:09.7 | looking into for decades, way before the pandemic. For some people going to work |
| 1:16.3 | or going to school and interacting with people and having that sense of |
| 1:20.8 | community there, that was the only social connection that they had. And so when |
| 1:25.2 | that was taken away and moved virtually, that did some harm to some people. And |
| 1:31.2 | others flourished in that space and really loved that virtual environment. But |
| 1:36.6 | what came up again and again throughout the interviews that we did for Call |
| 1:41.5 | to Mind's episode on loneliness was that virtual connections are not the same as |
| 1:48.6 | in-person real-life connections. Right. And you talk to experts about this too. |
| 1:54.6 | How do they recommend people balance those online connections with offline |
| 1:59.9 | interactions? It's a starting point. Some experts were telling me that they |
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