4.7 • 1.4K Ratings
🗓️ 15 July 2025
⏱️ 13 minutes
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0:00.0 | Brian Lerer on WNYC and we're going to close out today with your stories about using the MTA's |
0:16.7 | Omni system to ride mass transit. |
0:19.6 | 212-433 WNYC. |
0:23.2 | The MTA, as many of you know, is phasing out the Metro card and moving all riders to Omni. |
0:28.9 | It's tap-to-pay system for buses and subways. |
0:32.0 | But the process hasn't gone entirely smoothly. |
0:34.9 | According to a recent survey by the permanent citizens advisory committee to |
0:38.8 | the MTA, writers have reported things like delayed charges, multiple charges for a single trip, |
0:46.0 | Ouch, and Omni readers not accepting payments. And adding to writers frustration was, of course, |
0:53.3 | that messy commute last night as flash flooding left subway stations and tracks underwater, shutting down service on the one, two, and three lines in Manhattan for a while as one extreme example. |
1:04.8 | With us now to talk about as much of this as we can is Stephen Nesson, Transportation Reporter for WNYC and Gothamus. |
1:11.8 | Stephen, always great to have you on the show. |
1:13.2 | Hey, Brian. Thanks for having me. |
1:14.9 | And listeners help Stephen Nesson and our Transportation Desk report this story. |
1:19.8 | Have you encountered any problems paying fares with Omni? |
1:23.4 | Do you still prefer using a metro card when you still can? |
1:28.0 | Do you prefer using the physical Omnic card to pay or the tap and pay feature that you can do in other ways |
1:38.4 | or call with your questions for Stephen? |
1:41.1 | Has anybody experienced those multiple charges for the same ride or anything else? |
1:47.4 | Call or text 212-433, WNYC, 212-433-9692. So tell us about that in particular, because I'm sure that |
1:59.0 | one's raising eyebrows, and I know you reported on it for the station and Gothamist, a wave of riders who claim being charged multiple times for a single trip. |
2:08.2 | How much is it happening? |
... |
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