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Hi and welcome to the A16Z podcast. I'm Hannah. For many of us, nurses are essentially the face

of the health care system. The person you'll see the most of while you're in it who will

monitor your vitals, administer medications, hold your hand when you're in pain or scared,

answer all the questions you forgot to ask the doctor. In this episode, we talk all about the

role of that unsung hero of the health care system, the nurse. In this episode, we talk all about the role of that unsung

hero of the health care system, the nurse. Iman, Abousade, CEO and co-founder of Incredible

Health, a hiring platform for nurses, and A16Z general partners Jeff Jordan and Julie Yu on the

consumer and bio teams, discuss with Hannah Tidnam how the scope of the job is changing today and why, what's

driving the looming nursing labor crisis and all the ways we might be able to impact that,

what it's like to build an innovative marketplace platform in healthcare, and how best to introduce

innovation into the health care system overall. So we're here today to talk about the role of the

health care worker and specifically the role of the healthcare worker and specifically the

role of the nurse. We've all of us, I'm sure, interacted with nurses. I think we have a sense of what

the job looks like when you're there in the doctor's office. But can we zoom out a little bit and

talk about what the job looks like from an industry level? So there's a lot of clinical workers in

healthcare and it's a very labor intensive industry. And so as of, say, like,

2018, I became the biggest industry in the U.S. in terms of number of workers. And it's a very

labor-intensive industry. So the majority of those workers are nurses. So 60% of clinical workers

are nurses. Oh, my gosh. That's a really high percentage. It's a really high percentage.

How many nurses are there in the United States? So there's 3 million nurses in the U.S. That's like 1% of the U.S. population. And when you say labor intensive, do you mean

...