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Simon Calder's Independent Travel Podcast

November 14th - Decoding Luxury Travel: Insights from Kuoni UK's Mark Duguid

Simon Calder's Independent Travel Podcast

The Independent

Places & Travel, Leisure, Society & Culture

3.6628 Ratings

🗓️ 14 November 2023

⏱️ 9 minutes

🧾️ Download transcript

Summary

Join me, Simon Calder, in a captivating conversation with Kuoni UK's Mark Duguid. We're delving into what defines luxury travel today, how preferences have evolved, and where the savvy high-end traveller is heading next.


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Transcript

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0:00.0

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0:11.3

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0:25.3

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0:27.2

The future is open.

0:36.1

Hello and welcome to today's independent travel podcast with me Simon Calder and today a very special guest.

0:43.8

It is Mark Dugid who is the managing director of Cooney in the UK which as you will know is a very longstanding and upmarket tour operator and I want to find out

0:57.9

what I can from him about the whole business of selling luxury travel to people and what people

1:05.1

are looking for so you're very welcome Mark I guess the first question is, luxurious travel.

1:13.7

Is that your life?

1:15.7

Pleasure to join you, Simon.

1:17.3

Thank you for the opportunity.

1:20.1

Luxury travel is my life these days, but it's definitely not where I started.

1:25.0

So we had a conversation off air.

1:29.5

My upbringing is much more modest. I grew up in a farmhouse in rural, North East Scotland, so quite a distance away from the life

1:36.0

that I've ended up in.

1:37.8

But you were running carrier, if I'm not mistaken, one of the most upmarket travel firms

1:43.2

in the universe, I would say, certainly in the UK,

1:46.9

for six years. That is sheer luxury, isn't it? It's a real kind of bespoke. Whatever I want to do

1:54.0

as a traveller, if I've got the cash, you will fix it up for me. That's a very good summary

2:00.0

of what Carrier is. So many of your listeners probably want to have heard of Carrier.

...

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