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Elvis Duran and the Morning Show ON DEMAND

No More Haircut Cancellations!

Elvis Duran and the Morning Show ON DEMAND

Elvis Duran Podcast Network and iHeartPodcasts

Comedy, Music History, Entertainment News, News, Society & Culture, Music

4.91.2K Ratings

🗓️ 11 March 2025

⏱️ 4 minutes

🧾️ Download transcript

Summary

Bobby likes to make haircut appointments and then cancel them at the last second. So Garrett calls from the salon to tell him that's no longer an option to him!

See omnystudio.com/listener for privacy information.

Transcript

Click on a timestamp to play from that location

0:00.0

Don't answer the phone, Elvis Duran.

0:02.2

The Elvis Duran phone tap.

0:04.1

All right, Garrett, what's your phone tap about today?

0:05.7

Courtney wants to play a phone tap on her friend Bobby.

0:08.4

Now, Bobby's notorious for booking appointments to get his hair cut at the salon and then canceling at the last second.

0:14.2

So, Courtney said, why don't you call Bobby, mess with him a little bit and say, hey, you've canceled one too many times and enough is enough.

0:23.0

All right. Don't mess with someone's hair appointments. Hair is a very personal thing. Yes. Oh, yes. Let's see what happens

0:28.8

in Garrett's phone tap. Hello. Hi, is Bobby there? Yes, speaking. Bobby, hi. This is Benjamin over at

0:36.2

the mess. Hello, Benjamin. I noticed that you

0:39.7

canceled your appointment for today. Is that true? Yes, unfortunately, I'm on their way

0:43.9

out of town this afternoon, and I have no choice but to cancel that appointment. Hopefully we can

0:47.6

reschedule that. Well, what we've instituted over the past two months from loss of customers due to

0:53.0

cancellations is that we don't allow anyone after the fourth time of them canceling the appointment to come back to our salon. We suggest you go somewhere else. So that's what I'm here to do. This is a problem because as I said, I am on my way out of town today. I have very important business to take care of, and I had no choice but to cancel that appointment.

1:15.8

Honestly, I don't even know who you are, and I've been coming there for eight years. So is Catherine there? Let me talk to Catherine. No, Catherine's not here today. Catherine's not here today.

1:20.2

Well, who else is here? Because I know everyone who works in that place, everyone, including your owner.

1:24.7

I have taken over the bookings for the past three weeks, and I've seen that this is the first

1:29.3

problem we have had since we've implemented this new rule.

1:32.5

Well, Benjamin, this new rule of yours is not going to be the last problem.

1:36.1

It's completely unreasonable.

1:37.7

It's terrible policy.

1:39.5

It's awful.

1:40.5

Boobie.

...

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