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Manager Tools

Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor)

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 23 September 2012

⏱️ 27 minutes

🧾️ Download transcript

Summary

We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. Can't they say "no"? Yes.

Transcript

Click on a timestamp to play from that location

0:00.0

Well, welcome to Managers Tools. Today's topic, never ask a question whose answer you're not

0:06.0

willing to honor. Here we go. And then. The Recently, like not too long ago, we recorded a career tools cast out here on the beach at you know Santa Monica and

0:34.3

overlooking the Santa Monica pier which is pretty awesome.

0:38.0

That looks nice. So folks so if you don't listen to Career Tools, give you another warning.

0:43.2

We're recording here on the beach.

0:45.0

There's people walking by and bicycling and running

0:47.4

and all that kind of stuff.

0:48.0

So you can hear some sounds.

0:49.4

We apologize, but we're traveling for a client right now.

0:52.2

And if we want to get the podcast out we

0:54.1

sometimes have to record in less than ideal situations. Yeah in fact it's a great

0:58.9

client got the rinker. Our friend of Troc for I think today we had 32 30 30 or so tomorrow we have like 25 people

1:15.3

Oh well close 29 people don't okay good yeah high C yeah I see yeah

1:20.1

I'm sure it's not 29.5 or they just, you know.

1:25.0

I don't know, half a person.

1:26.0

Yeah.

1:27.0

So again, I apologize for the...

1:29.0

We're actually on the balcony and Mike's hotel room overlooking a walkway right next to the beach.

1:34.0

So it's not like we're sitting on the beach where people can come up and harass us.

1:37.5

I suppose somebody might hear us and yell something, but they didn't in the first cast.

1:41.3

They will get lucky.

1:43.0

Okay, so we recently published guidance recommending that managers ask directs for their efforts

...

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