Netflix and the Culture of Reinvention with Erin Meyer

The Chase Jarvis LIVE Show

Chase Jarvis

Celebrity, Art, Career, Creativity, Money, Entrepreneurship, Self-improvement, Education, Careers, Writing, Interview, Investment, Influencer, Business, Photography

4.8 • 641 Ratings

🗓️ 17 March 2021

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

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Summary

Back in 2009, Netflix Talent Officer Patty McCord and CEO Reed Hastings published a presentation called the "Netflix Culture Deck". This 125 page deck, now has over 20 Million views and created quite a buzz in the HR and tech world for its radical ideas that countered typical corporate culture such as vacation policy that equated to "take some", a "do what you think is best for the company" expense policy, and mindset that "adequate performance will get a generous severance."

And that's where it started. Erin Meyer, my guest on today's show, read that deck and found herself startled, confused, and curious. There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries having to reinvent itself over and over again. How have these counterintuitive and radical management principles made such unprecedented flexibility possible?

Erin is an author and a professor at INSEAD, one of the world's leading international business schools. I ran into her work several years ago when I read her book, The Culture Map: Breaking Through the Invisible Boundaries of Global Business. Her work has appeared in the Harvard Business Review, The New York Times, and Forbes. She's been noted as one of the 50 most influential business thinkers in the world by Thinkers50.

Today we're talking about her latest book, NO RULES RULES: Netflix and the Culture of Reinvention. Drawing on hundreds of interviews with past and current Netflix employees, among others, our conversation explores high performance teams and how we can apply their culture into our own lives.

Some topics we dig into:

Hard work is irrelevant. Excellence isn't just about hard work, if someone is a pain to work with (or be around) it can impact everyone.
The benefits of candor and a culture of feedback.
Giving others freedom to make the biggest decisions gives them fuel to succeed.
And so much more.

Enjoy!

Have a question?

Text me 1-206-309-5177
Tweet me @chasejarvis

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Transcript

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0:00.0	Hey, everybody, what's up? It's Chase. Welcome to another episode of the Chase Travis Live show here on Creative Live. An amazing guest. You know, this is a show where I bring guests on to unpack their brain with the goal of helping you live your dreams. Today's guest is Aaron Meyer. I first got to know Aaron's work when she wrote an amazing book called The Culture Map.
0:21.8	And she's got a new book out where she looks at high performance, high performance culture inside of companies.
0:28.2	And you can apply this to your very own life.
0:31.9	Her work has appeared in Harvard Business Review, New York Times.
0:35.4	Again, that book, the culture map is so impactful for me
0:39.6	and helping connect a bunch of dots. She was selected as the thinkers, 50, one of the 50 most
0:44.8	influential business thinkers in the world. She is a professor at Encead, so smart, thoughtful,
0:51.7	and this idea of getting inside, for example, where she goes deep into
0:55.5	Netflix culture, which if any company has set a new paradigm, invented itself and reinvented
1:01.3	itself, Netflix defines it.
1:04.1	So I'm going to get out of the way and introduce you here to Aaron Meyer.
1:08.0	Let's get into the show.
1:10.0	Hey, this episode of the Chase Sheriff's Live show is brought to you by Creative Live.
1:14.9	And you're like, isn't that the platform that you are the founder and CEO of?
1:19.3	Yes, it's true. I am the founder of Creative Live.
1:22.1	And they are the underwriter for the show.
1:25.4	But it goes beyond that. This is not about a transaction. You know that I believe so deeply in the power of creativity to affect change, to get us unstuck, and to unlock the things, the beliefs, the dreams that we have for this one precious life. And there is no better way of doing that than learning from the world's top creators and entrepreneurs.
1:50.0	It's where Pulitzer Prize winners, New York Times bestsellers, this is where the best teachers in the world teach photography,
1:56.0	video, art, design, music, audio, business, and ultimately the ability to make a living in a life in any or all of
2:02.7	those disciplines in a way that you want to. And the best way to do that, bar none, is through
2:08.8	the creator path, which is the subscription that we have unlocked now at Creative Live.
2:14.2	It used to be like 100 bucks for a class. Now for 100 and change, you can unlock thousands of classes,
	...

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