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InsTech - insurance & innovation with Matthew Grant

Neena Saith, CEO: Neena’s Healing: Managing risk and resilience - let’s get personal (347)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.850 Ratings

🗓️ 23 March 2025

⏱️ 33 minutes

🧾️ Download transcript

Summary

From our Exponential Risk breakout session, to joining us on InsTech podcast - this week we are spotlighting Neena Saith’s valuable discussion on the science of resilience.  Resilience is a familiar term in insurance, often associated with mitigating risk and protecting against natural disasters. But what about resilience at a personal level? How can individuals in high-pressure roles manage stress effectively and maintain their well-being? In this episode, Matthew Grant brings back Neena Saith, a former colleague and catastrophe risk analyst turned stress and resilience specialist, about the importance of managing personal stress in the workplace. Neena shares her journey from catastrophe modelling to working with individuals and organisations to help them recognise, understand and address stress. Together, they explore the physical and psychological impacts of stress, how organisations can create a healthier work culture and practical techniques for managing stress in high-pressure environments. Further resources connected to the conversation:  Anxiety Rx by Dr. Russell Kennedy – exploring the mind-body connection in managing anxiety When the Body Says No by Dr. Gabor Maté – understanding the link between stress, emotions and physical healthNeena’s website: www.neenashealing.com – for coaching, group programs and corporate workshops How to Meet Yourself by Dr Nicole LePera - an interactive workbook designed to help every reader uncover their authentic self. Connect with Neena on LinkedIn: Neena Saith Key Talking Points The missing conversation in insurance – why workplace stress and personal resilience matter just as much as risk modeling Recognising stress cycles – understanding how the body responds to stress and how to complete the stress cycle for recovery Mind-body connection – how unresolved stress manifests physically and why mental and physical health cannot be treated separately Building awareness – learning to recognize personal stress triggers and early warning signs before they escalate Practical techniques – breathing exercises, movement, and micro-breaks to reduce stress and improve resilience Organisational responsibility – how companies and managers can support employees by fostering open conversations about stress Personal responsibility – setting boundaries, managing workload, and creating habits that support long-term resilience Beyond the workplace – the impact of work-related stress on personal relationships and how to navigate it If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Neena Saith on LinkedIn to start a conversation! Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how stress affects both the mind and body and why resilience is essential in high-pressure environments Explain the concept of the stress cycle and the importance of completing it for long-term well-being List practical techniques for reducing stress in daily work life, including breathing exercises and movement strategies If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 347 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0

Hello, welcome or welcome back.

0:11.0

Zoya podcast producer here.

0:13.0

This week we're doing something slightly different.

0:15.9

We have brought back Nina Seith,

0:17.5

who spoke as our exponential risk conference earlier this month to discuss resilience

0:23.0

and stress in the workplace. I thought this topic was really interesting and quite under-explored

0:29.2

in insurance and so I decided to ask Matthew some more questions about it. So Matthew, what does

0:35.3

managing personal stress in and out of the workplace got to do with our usual topic around data and analytics and innovation in insurance?

0:43.2

Thanks, Zoe. It's great to be a guest on my own podcast. You know, we talk about resilience a lot with regard to how organizations, companies are managing their physical properties from, could be flooding,

0:58.6

it could be hurricanes, how do you build better to do that?

1:02.5

What we often forget about, though, is that resilience also, as you implied, is about

1:07.6

individual's ability to manage the stress.

1:10.7

And we do live in a work in a stress environment many times of working in a stress environment. is about individual's ability to manage the stress.

1:14.8

And we do live in a work in a stressful environment many times of working and how to balance the demands of an organisation with our own health

1:18.3

and balance our work life and personal life.

1:22.1

And so having seen how popular Nina's session was,

1:26.0

I was really intrigued to dig a little bit deeper into that

1:27.9

and just understand about some of the things that she's discovered. And just, Nina and I worked

1:32.6

together. So there's a personal context to this as well. Yeah, thanks for that, Matthew. I'm looking

1:37.8

forward to discovering the different definitions of resilience from both personal and back to

1:42.9

insurance where it's traditionally used as a word

1:45.8

to do with risk. Well, the Instac podcast is educational and we always want our listeners to learn

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