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Negotiate Anything

Navigating Generational Friction at Work With Chris DeSantis

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8 • 659 Ratings

🗓️ 14 November 2022

⏱️ 35 minutes

🧾️ Download transcript

Summary

Request A Customized Workshop For Your Company Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction first­hand. But let’s be clear: these are not problems to fix. Rather, they are dif­ferences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on par­enting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding genera­tional perspectives, explaining when it makes sense to talk about these differ­ences and when it doesn’t. In Why I Find You Irritating, you’ll learn why organizations need to embrace lop­sidedness as a way of reversing the commoditization of talent while simulta­neously respecting what is unique about each of us. By understanding and appreciat­ing our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts cpdesantis.com Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Follow Kwame Christian on LinkedIn Follow Chris DeSantis on LinkedIn Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0

If you're interested in the story behind the business headlines, check out Big Technology Podcast.

0:05.0

My weekly show that features in-depth interviews with CEOs, researchers, and reformers in business and technology.

0:12.3

Hi, I'm Alex Cantorowitz. I'm a longtime journalist, CNBC contributor, and the host of the show.

0:19.0

I empty my Rolodex every Wednesday to bring you awesome episodes,

0:22.8

so go check out Big Technology Podcast. It's available in all podcast apps. We'd love to have you as

0:28.0

listener. From LinkedIn News, I'm Jesse Hempel, host of the Hello Monday podcast. Start your

0:35.7

week with the Hello Monday podcast. We'll navigate career

0:39.3

pivots. We'll learn where happiness fits in. Listen to Hello Monday with me, Jesse Hempel,

0:44.7

on the LinkedIn Podcast Network, or wherever you get your podcasts.

0:53.0

Hello, my friend, and welcome to another exciting episode of Negotiate Anything.

0:57.7

Thanks for joining us today.

0:59.3

With over 10 million downloads and listeners from more than 180 different countries,

1:04.4

it's dedicated listeners just like you who have made Negotiate Anything the number one

1:09.3

negotiation podcast in the world. I'm your host,

1:12.6

Kwame Christian. I'm a business lawyer, mediator, author, and the proud CEO of the American

1:18.2

Negotiation Institute. Now, before we get into today's insightful conversation, I have a golden

1:23.8

opportunity for those of you who recognize the power of negotiation in your

1:28.0

professional lives.

1:29.6

Have you ever found yourself wishing that you can navigate those high stakes conversations

1:33.6

with more confidence?

1:35.1

Or perhaps you're looking to empower your team with the art of persuasion and conflict

1:39.2

resolution.

...

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