Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7 • 729 Ratings

🗓️ 16 October 2024

⏱️ 59 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Effectively manage feedback you disagree with.

In this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board.

Get all of the show notes at RadicalCandor.com/podcast.

Episode Links:

Connect:

Chapters:

(00:00:00) Introduction
Jason and Amy introduce the live streaming episode about disagreeing with feedback.

(00:02:23) Listener Question: Disagreeing with Feedback
A listener's question about how to handle feedback they disagree with.

(00:03:42) The Pocket Veto: The Dangers of Silent Disagreement
The concept of a "pocket veto" and why it's harmful to silently disagree with feedback.

(00:05:27) Strategies to Handle Disagreement
Tips on how to approach feedback in the moment.

(00:11:02) How to Create Space for Disagreement
Inviting challenges during feedback conversations to foster honest communication.

(00:16:19) The “Listen, Challenge, Commit” Framework
The “Listen, Challenge, Commit” approach, which helps to handle feedback.

(00:19:10) Personal Experiences with Feedback
A personal story about learning to approach feedback with curiosity and humility.

(00:27:51) Following Up After Formal Feedback
How to approach follow-up conversations after receiving formal feedback.

(00:34:58) Psychological Safety and Radical Candor
A listener question on the link between psychological safety and Radical Candor.

(00:41:11) Creating a Culture of Learning with Radical Candor
Examples of workplace rituals that reinforce Radical Candor and continuous learning.

(00:45:29) Metaphors for Radical Candor
Using metaphors to understand Radical Candor in communication.

(00:49:17) The Radical Candor Quadrants
Whether people tend to fall more frequently into one of the Radical Candor quadrants.

(00:54:09) Radical Candor Tip
Tips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.

(00:57:17) Conclusion

Transcript

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0:00.0	Hello everybody and welcome to the Radical Cander podcast. I'm Jason Rosoff.
0:08.2	I'm Amy Sandler and today we are doing something very exciting. We've never done before.
0:13.5	We are streaming this episode live to the Radical Cander community. This is our new home for experienced and aspiring
0:22.8	leaders from around the world, just like you who want to use radical candor so you can build
0:29.2	better relationships, get more done at work. If you are not yet a member, you can join at
0:35.2	community.radicalcander.com.
0:38.9	We will soon be offering an ad-free version of this very podcast.
0:44.3	You also can download the app.
0:46.4	And Jason, before we jump in, can you explain to folks joining us live in the community
0:51.6	how to interact with us and tell people a little bit more about
0:55.4	these live episodes. Absolutely. So the live episode is a special bonus offering to people who
1:03.7	join the community and want to have a chance to get a peek behind the scenes and see how
1:09.2	the sausage is made. And I will warn you, it is not pretty.
1:15.5	But we're doing this because so many of our best podcast episodes start with a listener
1:22.9	question.
1:23.6	Just like today's podcast episode, we'll start with a listener question.
1:26.4	And so we thought it would be fantastic to actually get the listeners involved in the podcast process.
1:32.2	And so for today, there's a couple of ways that folks can interact with us.
1:35.1	One, you can drop a note into the live stream chat.
1:39.3	We will see those as we go along.
1:42.3	I'll be keeping an eye on the live stream chat.
1:44.4	So if you drop something in there, I'll try to make note of it. And then the second way that we'll be
	...

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