National Restaurant Association CEO on what restaurant leaders should expect from 2026
Take-Away with Sam Oches
Nation's Restaurant News
4.9 • 17 Ratings
🗓️ 25 February 2026
⏱️ 40 minutes
🧾️ Download transcript
Summary
In this episode of Take-Away with Sam Oches, Sam talks with Michelle Korsmo, president and CEO of the National Restaurant Association, an organization that represents hundreds of thousands of restaurants at all levels of government. The association issues an annual State of the Industry report every year with in-depth research on how restaurants performed in the prior year, how things are expected to go in the year ahead, and how operators are feeling about the trends affecting their business. That report just came out a couple weeks ago and Michelle joined the podcast to dive into the data and talk specifically about the economy, workforce trends, and how technology is reshaping the restaurant operation. They also talked about the association’s three biggest legislative priorities today: immigration reform, the credit card competition act, and the U.S.-Mexico-Canada trade agreement.
In this conversation, you’ll find out why:
- To succeed in 2026, you should pay close attention to your workforce and operational efficiencies
- The industry will add a million jobs in the next decade, and we need young people and immigrants to help fill them
- Tech can help make employees happier, which can improve your culture and lower turnover
- The boom in off-premises business seems to have stabilized
Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.
Transcript
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| 0:00.0 | Welcome to Takeaway with Sam Ocas, a podcast for leaders of growing restaurant companies looking |
| 0:05.1 | to take their businesses to the next level. In nearly two decades covering restaurants, I've gained |
| 0:09.9 | access to some of this industry's most influential decision makers, and I'm letting you in on the |
| 0:14.7 | conversations. In today's episode, you'll hear from the leader of the industry's largest trade |
| 0:19.5 | association about restaurant trends |
| 0:21.7 | we should expect to see in 26 and about operator sentiment coming out of a tough 2025. |
| 0:29.0 | Michelle Korsmo is president and CEO of the National Restaurant Association, an organization |
| 0:33.6 | that represents hundreds of thousands of restaurants at all levels of government. |
| 0:38.2 | The association issues an annual state of the industry report every year with in-depth research |
| 0:43.5 | on how restaurants performed in the prior year, how things are expected to go in the year ahead, |
| 0:48.6 | and how operators are feeling about the trends that are affecting their businesses. |
| 0:53.8 | That report came out just a |
| 0:55.3 | couple of weeks ago, and Michelle joined the podcast to dive into the data and to talk |
| 0:59.8 | specifically about the economy, workforce trends, and how technology is reshaping the restaurant |
| 1:05.4 | operation. We also talked about the association's three biggest legislative priorities today, immigration |
| 1:12.4 | reform, the Credit Card Competition Act, and the U.S.-Mexico-Canada trade agreement. |
| 1:17.9 | In this conversation, you will learn more about why you should pay close attention to your |
| 1:22.3 | workforce and operational efficiencies if you want to succeed in 2026, how tech can help make employees happier and therefore lower turnover, |
| 1:31.1 | and why the boom in off-premises business seems to have stabilized. |
| 1:35.9 | If you learn something from this episode, |
| 1:37.9 | go follow takeaway wherever you listen to podcasts and leave some feedback. |
| 1:41.7 | It's the best way to get those lessons to a fellow restaurant leader. |
... |
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