Natalie Black CEO of Comfort Keepers, North America

All Home Care Matters

Enriched Life Home Care Services

Education, Health & Fitness

5.0 • 88 Ratings

🗓️ 14 August 2025

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

All Home Care Matters and our host, Lance A. Slatton were honored to welcome Natalie Black as guest to the show.

About Natalie Black Chief Executive Officer, Comfort Keepers, North America:

Natalie joined CK Franchising, Inc. in October 2023 as Chief Executive Officer. She is a passionate and highly intuitive leader with professional experience across the healthcare, financial services and entertainment industries. Natalie joined Sodexo in 2015 as Director of Strategy and Franchise Business Development and later served in leadership roles including CFO of Worldwide Home Care and COO of Worldwide Home Care at Sodexo.

Natalie earned a Bachelor of Science in Financial Mathematics and Statistics from University of California Santa Barbara and a Master of Business Administration from Pepperdine Graziadio Business School.

About Comfort Keepers:

For 25 years, Comfort Keepers® has been Elevating the Human SpiritSM through its in-home care network for seniors and other adults by empowering them to maintain their independence and realize joy in the everyday moments. Comfort Keepers operates a franchise network that has grown to more than 600 locations in the U.S. and Canada, serving hundreds of thousands of clients since 1998.

The company's nationwide network employs thousands of caregivers, also known as Comfort Keepers®, who deliver joy through interactive caregiving by continually communicating with, involving, and engaging with seniors in everyday tasks and activities.

Transcript

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0:00.0	Welcome to All Home Care Matters, the show where we discuss all things home care with discussions
0:06.7	on important age-related matters and topics. Brought to you by Enriched Life Home Care Services,
0:13.3	the number one rated home care provider in Michigan by Top Rated Local.
0:24.0	Hello and welcome back to All Home Care Matters.
0:26.5	If this is your first time visiting us here at the show, we want to say thank you for taking
0:29.9	time out to be with us today.
0:31.4	We appreciate how valuable everyone's time is, and that's why we try and make each episode
0:35.6	here at All Home Care care matters, something that
0:37.8	will hopefully matter to you. Today, we are honored to welcome Natalie Black. Natalie is the chief
0:43.8	executive officer of Comfort Keepers North America. Welcome, Natalie. How are you? I'm good. How are
0:50.4	you doing? Good, good. It's great to see you. Thank you for taking the time to join us.
0:55.0	You know, I introduced you as the CEO of Comfort Keepers for our viewers and listeners who may not be familiar.
1:01.0	Comfort Keepers is a home care company, home care franchise.
1:05.0	And you service people, I'm imagining, pretty much anywhere they need your help and assistance at with their activities of daily living and companionship and, you know, all of those sorts of things to let them continue
1:16.4	to living safely in their homes. But before we kind of jump into, you know, some of the questions
1:22.3	I had for you, I wanted to kind of start with you, personal story. What got you involved in home care space and with
1:29.0	comfort keepers? You know, I like to say that I lucked into home care and I'm quite passionate
1:35.7	about home care, but it's not necessarily an area that I set out to say that I was going to be
1:41.1	involved in. I knew somebody that worked with the company and
1:44.8	lucked into it. And then since I've been here, I could never imagine doing something different.
1:52.7	I feel quite passionate about growing a business that does good things for the community.
1:58.2	Home care has touched me and my family as it has many, many people.
	...

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