This is Hidden Killers Live with Tony Bruske, Stacey Cole and Todd Michaels.

12 days in, 13 days in, over 8,000 tips. That number just keeps rising. A delivery driver

detained, question for hours. Home search, then released. He says agents told him his eyes resembled

the mask figure. His mother-in-law thought it. That's not going to be a fun Christmas.

Black Glove recovered one and a half miles from the home. FBI director Cash Patel personally

posting footage on social media. Jennifer Coffendaffer, retired FBI special agent, is with us to help us try and understand

what's going on behind the scenes, especially when you have a case like this, and they're asking

for help and people are giving tips. The reality is there's only so many people to run down these

tips once they come in, and you've got 8,000 or more of them coming in, thousands pretty much on a daily

basis right now. How on earth do they handle that load? How do you prioritize when you got somebody

saying, hey, I got this video doorbell here. Hey, I think this. Hey, I got this. All different types of

tips, different ways of communicating this, and only so many humans to

do the follow-up, how are they doing this? I'm going to tell you, and these were always my

favorite cases, is running these command posts and being in the center, epicenter of this,

because it's amazing to watch. You literally have banks of individuals that are

taking in these calls. From there, you have these write-ups that are written. And then you have

agents that are making decisions triaging that information. In other words, yeah, we need to get on

this. No, this is a cuckabird. Yes, this needs to be looked at,

but it's not as time sensitive. And then you literally have teams standing by of agents and

officers that are ready to descend. So here's your next assignment. Here's your next assignment.

And you literally have this

very organized blitzkrieg of information that comes in, but then is handled as timely as

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