Finding solutions is a good thing, but at BMW, we think it's better to prevent problems in the first place.

With BMW service with proactive care, we're there before you need us.

If we find a fault with your BMW or your service is due, we'll reach out with a personalized solution to help get you back on the road again.

So you're ready for tomorrow, today.

Stay ahead by searching BMW proactive care.

Driver remains responsible for maintaining the vehicle.

Contact dependent on connected drive profile preferences.

The promise that I issue to you is that by 1 o'clock today, you will know more than you do now.

LBC 97.3 Mystery Hour with James O'Brien.

Three minutes after 12, this is LBC 97.3.

May I extend a particularly warm welcome if you're enjoying this program as part of our free podcast now in its second week. But of

course, the meat and drink of the program are the people listening live on London's biggest

conversation, because without you, I wouldn't have any questions, let alone any answers.

The way it works is this. Incredibly straightforward. I have here a switchboard. You can book a place

on it by dialing 0845-6060973. You need to be quick and you need to be

frequent. You need judicious use of redial in order to get involved. But you ring that number

if you've currently got a question to which you've been unable to find an answer. A question which, of course,

you know there must be an answer to, but which you don't know currently and you failed to find.

If you hear someone else ask a question to which you do know the answer,

the number remains the same, but you're not allowed to look it up.

This is a reference free zone.

Google free zone, Wikipedia free zone, call it what you will free zone.

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