From the headquarters of Ramsey Solutions, this is the Entree Leadership podcast, where I take calls from leaders like you about what it takes to win at any stage of business and leadership.

I'm Dave Ramsey, your host with over 30 years of experience leading in the trenches right alongside you.

If you want to submit a question, go to entreleadership.com slash ask,

or you can leave a voicemail, and either way, we'll get you set up to be a caller here.

Voicemail numbers 844-944-1070. That numbers 844-944-9-44-1070. That's 844-9-44-1070. Jason is in Canada. Hi, Jason. How are you?

Excellent, Dave. Thank you very much. Cool. How can we help today?

Well, Dave, after learning the hard way about not to hire and hiring mistakes,

we've carefully followed your advice and we're able to hire a true thoroughbred and we're happy

about that. However, I'm hoping you can help us with how to coach a thoroughbred through

challenges without squashing their ambition.

Such as?

Well, the individual we have is a real problem solver and it's been a great asset.

And when they see a problem in the company, they're eager to go out and solve.

What we've noticed is sometimes they're stepping into other folks' responsibilities,

and I'm worried about them both taking on other people's roles inadvertently and risking burnout.

Additionally, I've noticed they've had some little patient with younger staff and junior staff in the learning phase.

So I'm hoping you can help to guide us on how to get them through this phase.

Okay, what is this person's role?

What is their job title?

What do they do?

They're an office manager.

Okay, so their job is to manage the office, and so the things that they're working on then fall under office management or outside of office management?

...