Welcome to Manage of Tools.

This week, my feelings are hurt part two.

The questions this cast answers are,

what is my responsibility for my direct feelings?

What do I do when feelings are hurt?

And how do I give feedback when someone has hurt someone's feelings?

Folks, this topic you're listening to, my feelings are hurt.

Can be problematic in the workplace.

And one way to improve your relationships

and reduce the chances that your feelings are hurt

and other people's feelings are hurt around you.

Usually, unintentionally,

is to come to our effective communicator conference.

We've all had situations where we said something that was innocent

and it ended up being hurtful.

And that's often because we don't understand

that other people communicate differently than us.

And we need to learn how to change our behavior

to have effective relationships with people

who are different than you.

Most people who attend the ECC say it was the most interesting training

they've ever attended.

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