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Slack.com slash DHQ. Hey, this is the last episode of our season. You'll enjoy it even

more if you start from the beginning. A few weeks ago, my colleague Stephanie Hughes

told me this story that seemed so connected to things we've been talking about this season.

So I asked her to tell it to you too. Hey, Stephanie. Hey, Chrissy. So you told me about this

woman named Julia Solar. Yeah, so she lives in North Philadelphia and she drives for Amazon

Flex. It's this program Amazon started in 2015. It uses workers that they treat as independent

contractors to deliver packages and groceries in lots of cities across the country.

Yeah, I've totally seen these folks making deliveries in my neighborhood in LA just driving

up in their own car and leaving an Amazon package. That's right. And here's the story.

This one day before the pandemic, Julia was out delivering packages. It was winter time

and there's snow on the ground. It's icy. And Julia's out there driving her 14-year-old

minivan. And she slides into the stitch in a snow bank and she's completely stuck.

It was scary and it's cold and it's like, am I going to get out of here? You know?

And so she calls Amazon, the company she's delivering packages for. And they send someone

out to her and he takes the packages and he leaves. So Amazon, they just came and picked

up their packages and somebody else delivered them. And somebody else delivered them.

So he took the packages and left her in the snow. That's right. She was stuck in that

...