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Don't answer the phone, Elvis Duran.

The Elvis Duran phone tap. All right, Danielle, what's your phone tap all about? All right, so Sally and Brittany work at a huge electronic store. And they're usually, when a customer comes in, they're really good with the customer service, usually. but their supervisor thought, you know, if anybody could break them down and make

them not be nice, it would be Mrs. Mosh Galopsis.

So, Ms. Mosh Galopsis, take it away!

I've never detested a woman more than I detest her.

She's a nice old lady. Leave her alone. I hate her. All right. Here's your phone time.

Electronics. This is Sally speaking.

Hi, Sally.

My name's Mrs. Moskalopsis, and I would like to buy a TV, and I have a coupon.

All right.

Well, if you come into the store and bring your coupon with you, you can pick out a TV.

No, I don't want to come down to the store.

I don't have any way to get there, so I want to use my coupon over the phone. I got it right here. I can give you the number. We generally don't do over-the-phone sales, but if you go online, you can definitely order online. I don't want to wait online. That's why I'm calling you. I got to call and get my TV. No, no, no. I wasn't talking about waiting online in the store. I mean, if you use your computer and you go on the Internet.

No, no, I don't want to buy a computer. I want to buy a TV that shows NCIS. I love my Mark Carmen.

Okay. Hold on just a second. Let me check and see if we can help you out. Hold on. Okay, thank you. Okay, I just spoke with my manager and she said exactly, what? What? What? What, huh? I just spoke with my manager and he said exactly what I said that you have to come into the store. What? But no, I'm an old lady, and I can't come in the store.

My son, Marvin, he just bought himself a new hybrid car, you know, those little one things. And then I'll give him a coupon. So could Marvin, could you get your son Marvin to bring you into the store or get your son Marvin to help you out on the internet? My son Marvin's not home.

He's at work work so I told

I would order the TV because he likes the NCIS too okay well can you have Marvin call me and I'll

explain to them thank you that electronics this is Brittany Brittany yeah the nice Sally lady said I could

use a coupon over the phone but I forgot to give them the coupon number and my credit call.

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