meta_pixel
Tapesearch Logo
Log in
The Diary Of A CEO with Steven Bartlett

Most Replayed Moment: The Framework To Instantly Become Better At Conversation!

The Diary Of A CEO with Steven Bartlett

FlightStory

Business, Society & Culture, Education

4.518.2K Ratings

🗓️ 17 July 2026

⏱️ 33 minutes

🧾️ Download transcript

Summary

What if the secret to better conversations is something most of us never think to do? Alison Wood Brooks is a Harvard Business School professor, behavioural scientist and bestselling author of ‘Talk: The Science of Conversation and the Art of Being Ourselves’. In this moment, Alison Wood Brooks introduces the research-backed framework that can transform the way you communicate in every area of your life. She explains the subtle habits that quietly damage your likability, why people often leave conversations feeling unheard, and the small changes that can make every interaction feel more natural, engaging and memorable. Listen to the full episode here! Spotify: https://g2ul0.app.link/CcyUkdPhQ4b Apple: https://g2ul0.app.link/KtNFPBRhQ4b Watch the Episodes On YouTube: https://www.youtube.com/c/TheDiaryOfACEO/videos Alison Wood Brooks: https://www.talkstudios.com/

Transcript

Click on a timestamp to play from that location

0:00.0

One of the things we notice when we have conversations on this show about conversation is people really care about likeability.

0:11.8

Yes.

0:12.4

Like they really want to know what's making them disliked and they really want to know how to be liked.

0:17.0

Good. So being liked is a huge drive, but it's just one of many things that we care about in terms of gaining status. So status is respect, admiration, liking in the eyes of other people. Liking is usually comes from sort of warmth and charm. Admiration often comes from like perceptions of competence. So we want warmth

0:39.8

and competence at once, ideally. Okay, let's go back in time. Should we talk about the talk

0:45.0

framework because there are going to be little clues about how to be better liked across the

0:49.9

whole framework. Okay. Okay. Let's start with T. I'm going to push these to the side.

0:56.2

T. First, I just want to say as a whole framework, T-A-L-K, is the most comprehensive,

1:03.1

teachable, practical, scientifically rigorous framework in the world for communication.

1:09.6

Did you invent it? I did.

1:11.1

So you would say that.

1:12.0

But I didn't, when I first wrote the book, I didn't say it strongly enough.

1:16.4

And in the last almost year, I've come to realize why.

1:20.6

One part is because most people focus only on difficult conversations, and here we are

1:25.1

focusing on all conversations, even the ones that seem

1:27.5

like they should be easy and fun. It's all conversations everywhere, personal and professional.

1:33.3

The other piece is that I didn't even really intend this as a scientist, but the way we do

1:37.7

research is essentially natural language processing machine learning fits into this new world

1:43.1

of AI, so the framework can be used by humans or machines to coach people to be better conversationalists

1:50.5

and use as a rubric after the fact of saying, okay, how did this go?

1:54.3

Did you do well?

1:55.4

Let's look at T-A-L-K and evaluate.

...

Transcript will be available on the free plan in 20 days. Upgrade to see the full transcript now.

Disclaimer: The podcast and artwork embedded on this page are from FlightStory, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of FlightStory and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.