A Michigan mortgage lender is facing a class action lawsuit over alleged robocalls using artificial voice technology.

I'm Kathy Fedke and this is Real Estate News for investors.

This is Real Estate News with Kathy Fedke.

A Pennsylvania homeowner has filed a federal lawsuit,

claiming a mortgage company used artificially generated voice calls

to contact him without permission.

The company at the center of the case is Mortgage One funding,

headquartered in Closson, Michigan.

According to court filings,

the company allegedly used automated calls with an artificial voice to contact consumers about refinancing.

The lawsuit was filed February 24th in federal court in Michigan.

The plaintiff says the calls violated the Telephone Consumer Protection Act, also known as the TCPA.

That federal law prohibits companies from using

pre-recorded or artificial voices to make telemarketing calls to cell phones without prior written

consent. The homeowner says his phone number had already been listed on the national do-not-call

registry since May of 2023. Despite that, he claims he still

received multiple marketing calls. In the complaint, the caller allegedly told him he had requested

the contact, but the homeowner says that wasn't true. He also says it quickly became clear that

the voice on the call was artificial. According to the lawsuit, the voice had unnatural pauses and unusual speech patterns.

Eventually, the call was transferred to a live salesperson promoting a mortgage refinance.

The plaintiff is asking the court to certify the case as class action,

arguing that many consumers may have

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