meta_pixel
Tapesearch Logo
Log in
The Diary Of A CEO with Steven Bartlett

Monzo CEO On Death Threats, Depression & Digital Banking Wars - Tom Blomfield

The Diary Of A CEO with Steven Bartlett

FlightStory

Society & Culture, Business, Education

4.613.2K Ratings

🗓️ 28 June 2021

⏱️ 107 minutes

🧾️ Download transcript

Summary

Tom Blomfield, wow what an entrepreneur. This guy has founded multiple multi-million-pound companies, that have become monumental disrupters in the industry. And let’s face it, Monzo, one of the companies Tom founded and led, is the one of the most forward-thinking, innovative, fastest-growing companies there is. Tom was born in Hong Kong and lived with his father and mother. His father was a business-minded civil engineer and his mother was an artist. When Tom was a child, he moved to London to attend grammar school in Amersham, Buckinghamshire then moving on to study Law at Oxford. Whilst studying at Oxford, at the age of 21, he co-founded Boso.com an “eBay for students”. After a few internships with law firms he decided being a lawyer wasn't for him and followed the entrepreneurial journey instead. In January 2011 Blomfield co-founded the UK-based company GoCardless, an automated payment method that processes Direct Debit payments on behalf of other businesses and organisations. Blomfield stayed in Silicon Valley during his three years at the company, it raised around £35 million of investment and hired 100 people. When GoCardless appointed Hiroki Takeuchi as CEO in 2013, he left (keeping a "very small share" in the £50-100m valued company). Tom moved to New York to work for dating site Grouper social club as their Head of Growth. Blomfield left Grouper in 2014, and it closed in 2016. Following his departure from Grouper Social Club Blomfield joined Anne Boden’s Starling bank as the CTO. Startling was, at that point one of the first digital banking companies. Tom left the company in early 2015 after reports of disagreements at Starling, telling the Financial Times that "he could not comment under the terms of his departure". Today we learn about what really happened at Starling. In 2015, he founded challenger bank Monzo, operating with no branches and instead offering accounts online. In its first fundraising round, the company raised "£1 million in 96 seconds”. In April, Blomfield announced he would forgo his salary for one year to help his company during the COVID-19 pandemic. In May, he announced that he was stepping down as CEO of Monzo and taking on the role of president of the company. In January 2021 he announced he was leaving the company permanently. This conversation today takes us through Tom’s wild entrepreneurial journey expressing the highs and lows of running a business. He also talks about the disagreements at Starling bank and ultimately his reason for starting Monzo in the first place. His stories are unique, and more importantly honest. Unbelievably honest. He tells you the mistakes he made, his deepest insecurities, his biggest challenges and the things he wish he knew. Wow this is a good one. Follow Tom: Twitter - https://twitter.com/t_blom LinkedIn - https://www.linkedin.com/in/tomblomfield Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Your heart drops. Is this it? Is this the moment the company dies?

0:04.0

Tom Bloomfield, entrepreneur, investor and founder of Monzo.

0:08.0

I've never actually talked about this before.

0:09.0

After six months I just thought I can't work with this person.

0:11.0

I just really, it's really damaging to me and my mental health and so I resigned and the response to that resignation

0:16.3

She called an all house meeting and fired the entire company if I knew then what I knew now I would never have done really. If I knew what the amount of pain and heartache that would be involved, I would never have started, but I didn't know that. I cry quite a lot.

0:29.0

You know, I'm not ashamed of that.

0:32.0

About three or four seconds I forgotten what my life was I was calm and then

0:37.7

three or four seconds later all the memories came back and it was just like this crushing

0:41.1

weight that really was the moment I just sort of knew this is this is no life. There were no other emotions in my life really apart from just anxiety. I mean it was serious by the end. We would detect criminals and shut their accounts down.

0:52.4

Customs would turn up sometimes with weapons and they threaten to turn up with you know a bottle of acid and throw it in someone's face.

0:58.0

That was tough. Tom Bloomfield, what a remarkable entrepreneur, one of the UK's recent real success stories and he and his team managed to disrupt the

1:18.2

archaic incumbent banking system at a time when nobody thought it could be disrupted. But man his story is crazy, absolutely crazy. And the reason why I started the driver CEO is demonstrated perfectly in this podcast. It has it all. Controversy, drama,

1:39.1

business wars, depression, anxiety, resilience, success and failure. And today you're going to

1:48.0

hear a particular business story, one that's never been heard before. But Tom felt that today and here was the place to share it.

1:57.3

If you're an aspiring entrepreneur and you want to get to the point in your life where you're

2:01.2

running a hundred million or a billion

2:03.0

pound company today might be your warning because as Tom is going to tell you

2:09.1

all that glitters isn't gold and the true cost of entrepreneurship, the cost that nobody seems to

2:16.8

talk about is sometimes greater than the reward on offer. This is one of the

2:21.8

most emotional, raw, honest, vulnerable, brilliant, gripping

2:26.0

conversations I've ever had on this podcast. And I can't thank Tom enough for opening

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from FlightStory, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of FlightStory and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.