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Better Offline

Monologue: Everyone Suddenly Cares About AI ROI

Better Offline

Cool Zone Media and iHeartPodcasts

Technology

4.6687 Ratings

🗓️ 29 May 2026

⏱️ 12 minutes

🧾️ Download transcript

Summary

In this week's Better Offline monologue, Ed Zitron runs you through how AI’s move to token-based billing has revealed that absolutely nobody has a way of measuring AI’s ROI - and how these massive costs might finally burst the bubble.

Companion newsletter:
https://www.wheresyoured.at/the-revenge-of-the-business-idiot/

Axios: AI sticker shock hits corporate America https://www.axios.com/2026/05/28/ai-spending-roi-enterprise-costs 

Uber COO story: https://www.businessinsider.com/uber-coo-andrew-macdonald-ai-token-spending-harder-justify-2026-5

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YOU CAN NOW BUY BETTER OFFLINE MERCH! Go to https://cottonbureau.com/people/better-offline and use code FREE99 for free shipping on orders of $99 or more.

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Transcript

Click on a timestamp to play from that location

0:00.0

This is an I-Heart podcast.

0:02.5

Guaranteed human.

0:06.6

CallZone Media.

0:08.9

Hi, Mimo Ed Zidron and welcome to this week's Better Offline monologue.

0:18.1

Better Offline.

0:23.9

It's a triumphant week here at the Zittron household.

0:28.8

As I mentioned earlier in the week, Uber C.O.O. Andrew McDonald said, and I quote,

0:33.3

that its AI costs were becoming harder to justify, and that the link was not there between spending money on AI tokens and creating more useful features.

0:37.6

In the days that have followed, the AI industry has been embroiled in a conversation that mostly comes down to one thing.

0:43.8

Hey, does anyone have any way to measure the ROI of AI?

0:48.7

Didn't fucking think of that one, did you fellas?

0:51.2

I don't know. I want to come up with that before I spent all the fucking money, but I don't know.

0:55.0

I don't run a fucking business.

0:57.0

That's because up until recently, most companies have been able to pay for a subscription with subsidized token rates,

1:03.0

meaning that for every dollar of their subscription, they could burn anywhere from $3 to $13 worth of tokens.

1:08.0

They just had rate limits, whatever they did, just ate into those

1:11.8

rate limits. And they didn't really think about the token cost. In fact, every one of these

1:16.8

companies deliberately obfuscates that information. You can find it through CC usage, which

1:22.3

you need to the command line interface, and there's also slash usage with Anthropic, regardless.

1:29.2

As a result of all of this,

1:34.1

nobody was really measuring the actual positive outcomes of AI services, or even how much a particular task would burn in tokens, which means that with the advent of token-based billing

1:38.3

for enterprises, everyone is just guessing about how much their annual budgets should be based on

...

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