4.6 • 13.2K Ratings
🗓️ 13 May 2021
⏱️ 7 minutes
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0:00.0 | I was reading about your story online before I came here and I watched a couple of videos |
0:07.9 | and stuff and I remember a day on this point of like resilience which you touched on. |
0:12.8 | I remember a day early on where I thought we were done because some shit had happened, |
0:19.1 | some we'd been hacked. |
0:20.1 | All of our clients had been emailed this abusive horrible specific email and I thought we're |
0:23.8 | fucking done and it was the day when we're on our way to our team building day so everyone's |
0:28.3 | on their way to like fucking paintballing or something. Six AM in the morning, all of our |
0:31.4 | clients like emailing me like abuse like cancel everything and having to turn the team around |
0:36.5 | on a day which was meant to be happy and bring them all back to the office and say listen |
0:39.1 | all your clients have gone, maybe we're all gone. Was it a tough day? |
0:42.2 | There was dark days in your story. |
0:44.6 | Yeah, I mean we had a few. Yeah I mean I don't find it the end of the world. Like I can say |
0:49.7 | everyone's pretty understanding that we're going to take big big risks. I mean we've had |
0:53.7 | like lots of issues so when we were a small business, someone tried to steal our trademark |
0:57.2 | and we had to spend every penny to get that back. We spent again every penny we had to |
1:01.4 | get the domain name. There was a point where we genuinely couldn't afford stock so I was |
1:06.2 | like begging supplies to get a stock in and we'll pay you once we sold it sort of thing. |
1:09.8 | But to me that was sort of, I wasn't that wasn't a huge issue. I found that pretty fun actually. |
1:15.6 | The first issue, the first time you had something big happen like that. |
1:20.1 | Did it feel, I guess I need to answer the question but did it feel different when those issues |
1:24.2 | happen today and I'm trying to understand how resilience is created and from my perspective |
1:29.4 | it's like you get past that first piece of bullshit and then bullshit piece number two, |
... |
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