4.7 • 5.1K Ratings
🗓️ 12 November 2024
⏱️ 110 minutes
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0:00.0 | Contacting customer service, for a lot of people, that's an easy way to ruin a good day. |
0:06.4 | But at Zendesk, we make the customer experience better. |
0:09.7 | Better for your grand, better for your florist, better for the guy in Apartment 3A. |
0:14.3 | Better for you. |
0:15.6 | Better for everyone. |
0:16.9 | Because some say the customer is always right. |
0:19.4 | We say the customer is always human. |
0:22.5 | And as fellow humans, we want to do something better for all of us. |
0:26.4 | Zendesk, customer experience with AI built for humans. |
0:30.3 | Think you know what makes a great episode of Impact Theory? |
0:33.1 | I want your help. |
0:34.8 | I'm giving you the reins and it only takes two minutes. |
0:39.3 | Look, with a little bit of your help, I can make this show exponentially better. You know I am relentless about optimization and that |
0:44.6 | includes this show. Here's the deal. We've set up a super quick survey at gum.fm slash impact. |
0:52.1 | It'll take you just two minutes, but those two minutes could be so useful to making |
0:56.5 | this even better for you guys. Your feedback is going to help shape the future of impact theory, |
1:01.5 | the guests that blow your mind, the topics that transform your life, even the ads that actually |
1:06.5 | provide value. It all starts with your input. This is your chance to influence the show and help |
1:11.6 | make sure that it's serving you in the best way possible. Remember, exponential growth comes from |
1:16.5 | brutally honest feedback and then us taking decisive action on that feedback. So here's the mission. |
1:21.8 | Head to gum.fm slash impact and give your feedback right now. We promise to make very good use of it. Again, gum.fm slash |
1:31.8 | impact. That's gum.fm slash impact and make sure that your voice is heard. I'm Tom Billiu and this |
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