Microworkers teaching robots
Business Daily
BBC
4.4 • 816 Ratings
🗓️ 16 January 2020
⏱️ 18 minutes
🧾️ Download transcript
Summary
How the rise of 'microwork' is helping develop artificial intelligence. Ed Butler speaks to New York Times reporter Andy Newman about his experience on Mechanical Turk - the Amazon-owned platform that offers tiny jobs for tiny wages. Microworker Michelle Munoz explains how she makes a good living from online microwork in Venezuela. Ronald Schmelzer, analyst at Cognilytica, an AI market research firm, explains why data-labelling tasks common on microworking sites play a central role in developing artificial intelligence. And researcher and author Mary Gray warns about the impact of microwork on workers' rights.
Producer: Edwin Lane
(Photo credit: Getty Images)
Transcript
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| 0:00.0 | Hello, I'm Ed Butler and welcome to Business Daily from the BBC World Service. |
| 0:06.9 | Today, the things that people do to earn a few extra pennies. |
| 0:10.6 | I had to rate photographs on different qualities like patriotic or elitist or reassuring. |
| 0:18.5 | I have no idea what that was being used for. |
| 0:20.4 | And how this global industry of micro work is helping to educate a new generation of robots. |
| 0:26.9 | We'd like to believe that machines are capable of doing all these things on their own, |
| 0:30.9 | but there's really a huge human component to making a lot of this work. |
| 0:34.7 | That's all to come on Business Daily from the BBC. |
| 0:40.3 | So maybe you have a job that pays badly, or you don't have a job at all, but you have kids or sick |
| 0:46.6 | relatives to take care of, and you can't leave your home to do a regular 9 to 5. |
| 0:50.8 | You're short of cash. |
| 0:52.1 | What do you do? |
| 0:53.0 | Well, this could be one solution. Just clicking away at your |
| 0:56.7 | laptop or even on your smartphone. I did a job apparently training an AI paralegal program |
| 1:03.5 | where I had to describe a hypothetical accident that I was in and how I was injured in my own words. I did a lot of consumer |
| 1:13.4 | survey type work. There was one very strange job I had where I had to draw an artwork about |
| 1:22.4 | someone I knew who had been injured by gun violence and scan it and send it in. That's Andy Newman. He's a reporter for the New York Times. |
| 1:30.4 | And to research a story on this growth sector called microwork, |
| 1:35.1 | he spent a number of days completing these seemingly random digital tasks, |
| 1:39.8 | all for the mothership, Mechanical Turk. |
| 1:42.6 | Mechanical Turk is a digital work marketplace. |
| 1:47.0 | It's run by Amazon, and it's this place where people post very, very small jobs. |
... |
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