Meta Reallocates Metaverse Funds Toward AI Efficiency
In Machines we Trust
In Machines we Trust
4.3 • 6 Ratings
🗓️ 5 December 2025
⏱️ 10 minutes
🧾️ Download transcript
Summary
Meta is pulling back on VR and AR investments to strengthen its AI support operations. The company expects major cost savings and increased reliability. We explore the internal reasoning behind this shift.
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Transcript
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| 0:00.0 | Meta is saving money in some areas, cutting costs, and consolidating all thanks to AI, |
| 0:07.2 | or maybe because of AI. We're going to get into it on the podcast. They're centralizing their |
| 0:12.3 | ad support using AI support assistance. They're cutting 30% of the costs for their Metaverse. |
| 0:19.2 | There's a lot going on. We're going to dive into all of that on the show today. |
| 0:23.3 | Before we do, I wanted to mention if you want to try any of the models I talk about |
| 0:26.7 | on the show, including, of course, everything from Meta, their latest Lama models, go |
| 0:31.6 | check out my startup, AIbox.a.i. |
| 0:34.2 | You can get access to all of the latest AI models from Gemini to Anthropic to |
| 0:39.4 | OpenAI to Mistral. You can compare them side by side in our playground. And it's a really |
| 0:44.8 | great way to see what models are best at answering your questions and helping you solve |
| 0:48.9 | your problems. So I'll leave a link in the description. It's 20 bucks a month. So you don't have to |
| 0:52.0 | subscriptions to 100 different platforms. You can get it all at AIbox.a. All right, let's get into what's going on |
| 0:59.3 | with Facebook and meta. So the first piece of news that I was kind of interested in was |
| 1:04.9 | how meta is currently making this kind of centralized approach for Instagram and Facebook support. They're also testing using |
| 1:12.6 | AI support assistance. The reason why I think this is great is if anyone has ever had an issue with |
| 1:17.3 | their Instagram account or with meta with Facebook and tried to talk to their customer's support, |
| 1:22.0 | you know it is basically non-existent. It is insanely frustrating to try to get through to anyone there |
| 1:26.7 | from my personal experience. |
| 1:29.4 | And so, well, a lot of times people that I have talked to are like, oh my gosh, I would hate to have an AI support assistant or customer support assistant done by AI to, you know, to work at a organization. |
| 1:39.5 | I only want to talk to a human. |
| 1:41.0 | Humans cost a lot of money and there's like a lot of limitations. You got |
| 1:45.5 | to wait in line and yada. It's just not super feasible. But with the rise of AI support assistance, |
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