MBL: Hospitality staff shortage

Money Box

BBC

Business

4.2 • 804 Ratings

🗓️ 9 June 2021

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

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Summary

Pubs, bars, cafes and restaurants in England Wales, Northern Ireland and parts of Scotland are now open for indoor business. But there’s growing concern about the numbers of vacancies across the hospitality sector. According to trade body UK Hospitality there is a shortfall of almost 200,000 workers.

If you run a hospitality business, how difficult are you finding it to get staff? Are you a worker who’s left the sector to look for employment elsewhere? Let us know your experience: [email protected]

In recent years the hospitality industry has seen a massive growth as more and more of our disposable income has been spent eating out. Could these staffing problems bring this trend to an abrupt end? With many hospitality businesses struggling during the pandemic - despite government support -staff have had to be laid off. Continuing lockdown uncertainty also hasn’t helped.

Expert panel: Kate Nicholls - CEO at trade body UK Hospitality Gerwyn Davies - Senior Labour Market adviser at Chartered Institute of Personnel and Development

Presenter: Louise Cooper Researcher: Anita Langary Producer: Rumella Dasgupta Production Co-ordinator: Janet Staples Editor: Alex Lewis

Transcript

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0:00.0	You're about to listen to a BBC podcast, but this is about something else you might enjoy.
0:05.4	My name's Katie Lecky and I'm an assistant commissioner for on demand music on BBC Sounds.
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0:22.4	helping you nod off, boogie in your kitchen, or even just a moment of calm. And they're all put
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0:35.0	check out BBC Sounds.
0:41.2	BBC Sounds, music, radio, podcasts.
0:46.0	Welcome to the download of Moneybox Live, the programme about your money.
0:50.1	Today, we're looking at the serious staffing crisis in UK hospitality.
0:51.6	Good afternoon.
1:12.1	At last, most of us can now go to a pub, a bar, cafe or restaurant with friends and families. We can go bowling to theme parks or even away for a weekend. The hospitality industry is open again across most of the UK. But it has a problem, a lack of skilled staff.
1:18.4	A recent report suggests there are currently almost 200,000 unfilled job vacancies.
1:23.6	So do you run a business in the hospitality sector and are struggling to find staff?
1:29.4	Or have you worked in the industry, but have now left, put off by COVID closures.
1:34.0	Please email Moneybox at BBC.co.com with your stories.
1:41.7	Well, first thing this morning, I went to the five-star Langham Hotel in central London to find out about their staff shortages.
1:45.1	Good morning, madame. Welcome to Langham. Lovely to see you. Come on in.
1:48.3	Good morning, sir.
1:49.4	Hi, good morning.
1:53.7	I'm Chris King. I'm the executive chef of the Langham, London, and I've been with the group for 10 years.
1:54.7	How has the last year been personally for you, given what's been happening in the industry?
	...

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