Hello and welcome to today's independent travel podcast with me, Simon Calder. It's Wednesday the 28th of May.

And there's an interesting development in the world of travel and travel tech. A company named AirHelp has come up with a new app which promises to help you understand how your flight is performing in terms of punctuality, whether it's been cancelled, and if it has

been grounded or heavily delayed, what your rights are. To find out more, I'm talking to Thomas

Pavlijin. He is the chief executive of Air Health. So basically, whenever your flight is delayed or

cancelled or disrupted, in broader terms,

it might be also a misconnection, may be also overbooked. You know, you will be able to see it

within app instantly real time, and then we will be able to real time instantly act on it.

Whenever disruption happens, the speed is everything. So we know clients' flights,

and you can either type in ahead of the time your flights, provide to us, or we tap in into

your mailbox or calendar. We import them automatically. So we know how you travel. And then when

events happen, we can support you immediately after they happen, and even before you know about it,

right? So we track all the travel data real time, so all the flights, but also lots of events.

We know like weather, air traffic control issues, some strikes and hundreds of different events.

We track the real time. So, for example, if I'm flying from Barcelona to London, I might come to the airport,

we might already know your flight will be two hours delay before you even learn it.

So in case like this, we can issue lunch access so you can go and relax in a business lunch,

have a breakfast maybe there while waiting for a delayed flight.

The same we do when you have a misconnection.

If you unfortunately lose your connection,

or we can provide your business lounge access.

We also trigger automatic insurance payouts.

So if you have our Enhelp subscriptions,

...