May 23rd - Summer flight disruption: easyJet spells out what it's doing to minimise delays
Simon Calder's Independent Travel Podcast
The Independent
3.6 • 628 Ratings
🗓️ 23 May 2025
⏱️ 4 minutes
🧾️ Download transcript
Summary
The boss of Britain's biggest budget airline, easyJet, reveals pre-emptive action:
Sharper turns between arrival and departure.
Spare parts and planes judiciously deployed.
More slack in crew rosters in case of air-traffic control delays.
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Transcript
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| 0:00.0 | Hello and welcome to today's independent travel podcast with me, Simon Calder. |
| 0:04.6 | It's Friday the 23rd of May. |
| 0:07.6 | As June, July, August and September, the peak months for aviation in Europe, |
| 0:14.7 | get closer, who on earth would want to run an airline? |
| 0:18.9 | The problems that are facing carriers across the continent |
| 0:23.6 | are legion, everything from air traffic control staff shortages to summer storms. |
| 0:29.6 | But one person who's perfectly happy to is Kenton Jarvis. He is the chief executive |
| 0:35.6 | of EasyJet Britain's biggest budget airline, and I've been catching |
| 0:40.1 | up with him about what he is expecting in terms of possible disruption in Europe and what he's |
| 0:47.6 | doing about it. |
| 0:49.1 | The performance from Air Traffic Control over the first six, seven months has been reassuringly |
| 0:53.8 | core. The French of probably the worst as months, has been reassuringly poor. The French |
| 0:55.0 | of probably the worst as usual, with Germany and the Greeks competing for a second and third |
| 0:59.4 | spot on the deterioration in service. But this is something we anticipated. We've got better tools, |
| 1:05.8 | so we've become more sophisticated in our use of the simulation tool that we call SkySim, |
| 1:13.3 | and that allows us to put the schedule in, put the number of delay minutes we anticipate, which is a bad summer and then see how it |
| 1:19.2 | forms and address the pinch points. We're really sharpening our turn times again. The time between |
| 1:25.0 | when the aircraft pulls up to the gate and when it leaves again. |
| 1:30.3 | Might be harsh to say we lost a bit of focus on this, but we're seeing good results from refocusing on it. |
| 1:35.3 | And we've put turn cards in with all our crew. |
| 1:38.2 | We've done a big education on the importance of it. |
| 1:40.5 | If we're going to have difficult air traffic control delays, then our ability to recover them with sharper turn times is important. |
... |
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