Mastering Difficult Conversations with Sheila Heen, Deputy Director of the Harvard Negotiation Project at Harvard Law School
Andy Stanley Leadership Podcast
Andy Stanley
4.6 • 2.3K Ratings
🗓️ 4 December 2023
⏱️ 42 minutes
🧾️ Download transcript
Summary
Mastering difficult conversations involves going beyond your own perspective to understand what each person in the conversation sees, feels, and leaves unspoken. Sheila Heen and I discuss how.
Download the application guide: https://bit.ly/483mkzv
Here's what we cover in this episode:
- The three layers of a difficult conversation
- What workplace problems often originate from
- Why owning your contribution to the problem up front is the best way to avoid the blame game
- How to prepare to have a difficult conversation
- Why having difficult conversations isn’t a bad thing
Special thanks to our sponsor BELAY for offering an exclusive resource called Power of Productivity. In this resource, you will learn how to refocus and implement efficient strategies so you can get back to what you do best. Get your free resource today.
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Transcript
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| 0:00.0 | Hey everybody welcome to the Andy Stanley Leadership |
| 0:07.5 | Podcast a conversation designed to help leaders go further faster I'm |
| 0:11.4 | Andy Stanley and before we jump into today's content, I |
| 0:14.6 | wanted to talk about a special offer from our friends at Belay. For most of us in |
| 0:19.2 | positions of organizational leadership, as you know, there is never enough time in the day. |
| 0:23.2 | I mean if that's you it may be time to explore a different approach to how you allot a |
| 0:28.0 | specific portion of your time. |
| 0:31.0 | Today's episode partner Belay can help you do just that. |
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| 0:42.1 | and delegate tasks that may be keeping you from maximum |
| 0:45.5 | productivity. Hiring a virtual assistant could be, I'm just saying, could be the |
| 0:50.4 | single best decision you make for yourself, |
| 0:53.3 | your organization, and maybe most importantly, |
| 0:55.8 | it might be one of the best decisions |
| 0:57.5 | you ever make for your family. |
| 0:59.4 | Bela's time-tested matching process |
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| 1:05.2 | So if you're ready to transform your work day, Belay is offering a free resource to our listeners. |
| 1:10.8 | It's entitled The Power of Productivity. The Power of Productivity is a guide to help you |
| 1:15.2 | refocus and implement efficient strategies so you can get back to doing what you do best. |
| 1:21.3 | To claim this resource, just simply text Andy, A and D. Y to 5. |
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