Marketing Made Simple #3: Discover What Your Customer Really Wants
The StoryBrand Podcast
StoryBrand.com
4.7 • 2K Ratings
🗓️ 7 July 2021
⏱️ 21 minutes
🧾️ Download transcript
Summary
As a brand, you must define what your customer wants. As soon as you define that, a story question forms in their mind: Can this brand really help me get what I want? Without this, the customer has very little interest in the story.
This week, J.J. and April guide you through the Character section of the StoryBrand framework and how you can:
-Define exactly what your customer wants
-Plug that specific language into your marketing
-Help transform your customer into the hero after they use your product or service to get what they want
April also talks with Stacey Moore, one of our amazing StoryBrand Certified Marketing Guides, who shares an example of how she redefined what her client's customer really wanted and how it not only clarified their message but grew their business.
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Every week on Marketing Made Simple, marketing experts Dr. J.J. Peterson and April Sunshine Hawkins give you practical marketing tips rooted in the StoryBrand framework and show you how to invite customers into a beautiful story where they become the hero and you become their guide. And when you help your customers win, you win.
Subscribe to weekly episodes, dropping every Wednesday in the Marketing Made Simple feed! Just search "Marketing Made Simple" on Apple Podcast, Spotify or wherever you enjoy podcasts.
Begin applying the StoryBrand Framework to your marketing by creating your own BrandScript for FREE at MyStoryBrand.com.
Transcript
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| 0:00.0 | When people can see themselves in a marketing story, when they see themselves in the words, |
| 0:11.7 | when they see themselves in the images, and they go, oh, this story is about me. |
| 0:16.2 | They experience narrative transportation. |
| 0:18.2 | The idea behind narrative transportation is that when you experience a good story and |
| 0:22.8 | you get pulled into that story, you actually transport yourself into it. |
| 0:28.9 | The better the story, the higher level of narrative transportation people experience, |
| 0:33.6 | the more they see themselves in the story, right? |
| 0:36.5 | And their heart and their actions are more likely to be impacted by that story. |
| 0:42.2 | And therefore, the marketing and advertising actually has sway over their mind and their |
| 0:47.2 | actions. |
| 0:48.2 | Welcome to the marketing-made simple podcast where we believe that marketing should be easy |
| 1:03.6 | and it should work. |
| 1:05.1 | My name is Dr. JJ Peterson and I am joined by my co-host April Sunshine Hawkins. |
| 1:10.0 | Hi, JJ. |
| 1:11.0 | How are you today, bro? |
| 1:12.0 | I'm so great. |
| 1:13.0 | So good to see you as always, April. |
| 1:15.0 | Yes. |
| 1:16.0 | We're getting really serious here for a second. |
| 1:17.8 | Are you serious? |
| 1:18.8 | Okay. |
| 1:19.8 | Yes. |
... |
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