All Home Care Matters and our host, Lance A. Slatton were honored to welcome Mari Baxter as guest to the show.

 

About Mari Baxter, Chief Operating Officer, Senior Helpers®:

 

Ms. Baxter began her career with Senior Helpers® in 2008 when there were just 40 franchisees. After working in the field for several years, Mari was promoted to Vice President of Operations in 2011, with the additional responsibilities of all resales, corporate stores, international franchising, and the training department. In 2021, she moved into the position of Chief Operating Officer.

 

As COO, Mari and her field staff, Directors and department Vice Presidents oversee all franchise and corporate store operations, compliance management, advanced training, client care and retention programs, and vendor and national account relations. She has more than 15 years of leadership, operational and management experience in the franchise space, in addition to more than 14 years as a successful business owner and entrepreneur.

 

About Senior Helpers® :

 

Senior Helpers® is the nation's premier provider of in-home, non-medical senior services ranging from specialized care for those with diseases such as dementia, Alzheimer's, and Parkinson's to personal and companion care to help individuals looking for a little assistance with daily activities.

 

Our service options are flexible and completely customizable to your specific needs, and your personalized senior care plan can combine aspects of any of our service offerings. When you first contact a Senior Helpers office, we will set up a complimentary initial assessment at the client's dwelling to determine their needs and formulate an individualized care plan. When needed, a qualified staff member, Social Worker, or Registered Nurse (depending on state regulations) will conduct a full assessment to aid in this process and further articulate the care plan. We will then use this assessment in our caregiver matching process to choose the most appropriate caregiver for our clients.

 

Senior Helpers elevates its care for clients through three key programs: the proprietary LIFE Profile assessment tool, the Senior Gems® program, and the Center of Excellence training spaces.

 

LIFE Profile is a research-based technology tool that uses data to identify a client's risk of being hospitalized.

 

The Senior Gems® program provides effective strategies for supporting and caring for loved ones from normal aging through late-stage dementia, focusing on what is precious and unique about each senior at each stage.

 

The Senior Helpers® Center of Excellence is a training space designed to simulate a client's home, allowing caregivers to learn and train in a real-world environment and demonstrate their ability to provide the highest quality of care in a client's home.