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Simon Calder's Independent Travel Podcast

March 26th - Diversionary tactics: should the UK do more when planes can't land where they are supposed to?

Simon Calder's Independent Travel Podcast

The Independent

Places & Travel, Leisure, Society & Culture

3.6628 Ratings

🗓️ 26 March 2025

⏱️ 6 minutes

🧾️ Download transcript

Summary

“Passengers don’t deserve to end up on random Atlantic islands,” says Matt Purton – group aviation services director at Air Charter Service – after last Friday's closure of Heathrow. He says we must have a national conversation about how to cope better next time.


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Transcript

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0:00.0

Hello and welcome to today's independent travel podcast with me, Simon Calder. It's Wednesday,

0:05.3

the 26th of March. That means it's five days since Heathrow Airport shut down abruptly as a result

0:13.6

of that fire, which closed down a substation, which cut off the electricity, which meant that

0:19.7

the Heathrow people said,

0:21.7

we can't cope, we're closing down, see you tomorrow. Well, that left about a hundred

0:27.7

inbound flights heading for Heathrow and with nowhere to land. We therefore started diverting.

0:35.0

Some of them went back where they started. Others landed at a whole

0:38.9

range of locations. If you were lucky, you got into Gatwick, the early flights on British Airways

0:44.3

from Johannesburg, from Cape Town, from Singapore and from Lagos managed to make it to the Sussex

0:50.7

Airport. After that, it was every pilot for herself or himself. We saw planes at Birmingham,

0:58.1

Manchester, Cardiff, Glasgow. Those were the lucky ones. They were on the right landmass at least.

1:04.4

Huge numbers of planes diverted to other European cities, though. Amsterdam, Paris, Frankfurt, Munich, as well as Shannon

1:13.7

in the west of Ireland and Reykvig in Iceland. Was that good enough? Well, not according to

1:21.0

Matt Perton, an aviation expert. Here's what he's been telling me, starting with his job. I'm the group aviation services

1:30.4

director at Air Charter Service. We're a global brokerage for aircraft charter, but also one of the

1:36.3

main players in the UK aviation market. And so when things like he throw shutting down happen,

1:43.0

we have issues with our passengers that we resolve.

1:46.9

And so this has been a very busy weekend for us, obviously.

1:50.3

You go off and find planes and pilots and cabin crew and get people where they need to be.

1:55.3

Exactly right. Yes. So we did an orchestra charter for about 50 or 60 people, which was into the UK.

2:01.8

After a show, we did a production company up to Glasgow from Bologna, who were originally

2:06.2

rerouted through Heathrow with British Airways.

...

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