Management lessons from Chinese business and philosophy | Fang Ruan

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4.1 • 11.9K Ratings

🗓️ 25 February 2020

⏱️ 11 minutes

🔗️ Recording | iTunes | RSS

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Summary

Business management in China is changing, says consultant Fang Ruan. Learn how Chinese entrepreneurs -- long guided by Confucianism's emphasis on authority and regulation -- are now looking to Taoist philosophy for a new, dynamic leadership style that believes things spontaneously transform and naturally achieve perfection when they're supported, not controlled.

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Transcript

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0:00.0	This TED Talk features travel management consultant Fang Ruan, recorded live at TED at BCG 2019.
0:10.4	I love dumplings, but I seldom have dumplings in the restaurant because my mom's cooking is the best.
0:20.2	One day, I happened to take a bite of dumpling seed dish.
0:24.8	To my surprise, they had a flavor of going home.
0:29.4	Fresh, chewy, and unexpected.
0:33.5	In addition to be a dumpling lover, I actually have a full-time job.
0:38.1	I am a management consultant,
0:40.4	so naturally, I was keen to understand the reasons behind those delicious dumplings.
0:46.8	What I didn't expect is that this dumpling
0:49.5	triggered my exploration of new ways of management in China,
0:54.1	a change that has deeply rooted in Asian Chinese philosophies.
0:59.6	But first, let's go back to the dumplings.
1:03.8	Gao DeFu founded Dumping Shi 17 years ago.
1:07.8	Today, the company enjoys 500 stores with 8,000 in four years, but it wasn't
1:13.7	always the case. Three years ago, the demand for his dumpling was sorry due to consumers
1:20.2	craving for healthy food. But the strong growth of online food delivery service had pulled
1:26.7	the consumers away from the store visit,
1:29.5	causing a huge concern for Gail.
1:33.0	If I were to advise Gail back then,
1:35.4	I would go directly with classical approach.
1:38.7	Hiring venturing managers,
1:40.4	providing training and how to integrate online offline sales,
	...

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