Making the Most of Your Mistakes

Hidden Brain

Hidden Brain Media

Science, Arts, Social Sciences, Performing Arts

4.6 • 39.3K Ratings

🗓️ 1 January 2024

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

When we're learning, or trying new things, mistakes are inevitable. Some of these mistakes provide us with valuable information, while others are just harmful. This week, we kick off the new year with researcher Amy Edmondson, who explains the difference between constructive failures and those we should try to avoid.

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0:00.0	This is Hidden Brain. I'm Shankar Vedanta. In 2009 British businessman Philip Davidson
0:06.9	Sebray was celebrating his wife's 50th birthday in the Maldives when he got a phone call. The caller asked for a business meeting the next day at 8 a.m.
0:18.0	Philip explained that that would be a little difficult, seeing as he was 4,500 miles away from work on vacation.
0:25.0	What are you doing away at a time like this?
0:28.0	The voice at the other end of the line shouted.
0:30.0	Your company is in liquidation. it was a joke in
0:35.0	a joke in poor taste. In an interview with Wales online he recalled that the caller
0:42.0	assured him that it was no joking matter.
0:45.0	Here's what happened. A British government agency had reported the demise of Phillips
0:51.0	134-year-old engineering engineering company Taylor and Sons.
0:56.2	The government agency, known as Companies House, serves as a kind of registrar for British
1:01.0	businesses.
1:02.0	It said that Taylor and Sons, created in 1875, was being
1:06.8	shut down. Turns out, a government clerk had made a typo. The company that was going out of business was Taylor and
1:16.5	son in Manchester, not Taylor and sons in Wales.
1:23.0	Philip felt sick.
1:24.4	His company had been doing well.
1:26.3	It had some 250 employees.
1:29.2	Within days, he later said in that interview with Wales online,
1:32.7	his contract stright up. Orders were cancelled.
1:35.9	Creditors demanded to be paid. The government agency did correct the mistake
1:40.3	after some days, but a death spiral had taken hold. In time, Taylor and
	...

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