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Lenny's Podcast: Product | Growth | Career

Making an impact through authenticity and curiosity | Ami Vora (CPO at Faire, ex-WhatsApp, FB, IG)

Lenny's Podcast: Product | Growth | Career

Lenny Rachitsky

Technology, Business, Entrepreneurship

51.5K Ratings

🗓️ 23 June 2024

⏱️ 84 minutes

🧾️ Download transcript

Summary

Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world. Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. She began her career working on developer tools at Microsoft. In our conversation, we discuss:

• Why execution eats strategy for breakfast

• Using metaphor to rally teams around one shared goal

• How to build cross-functional relationships

• “Dinosaur brain,” “Toddler soccer,” and the “hill climbing” metaphors

• A tactic for handling disagreement

• Tips for working well with product-minded founders as a product leader

• The story of Ami’s incredible 15-year journey from temp to VP at Meta

• Much more

Brought to you by:

Sidebar—Accelerate your career by surrounding yourself with extraordinary peers.

Anvil—The fastest way to build software for documents.

User Testing—Human understanding. Human experiences.

Find the transcript at: https://www.lennysnewsletter.com/p/authenticity-and-curiosity-ami-vora

Where to find Ami Vora:

• LinkedIn: https://www.linkedin.com/in/amvora/

• Substack: https://amivora.substack.com/

Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• X: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

In this episode, we cover:

(00:00) Ami’s background

(02:00) The myth of perfection in success

(07:55) Emotionally connecting with the job

(09:55) Embracing curiosity in moments of challenge

(13:16) Thinking in feedback loops

(17:17) The “dinosaur brain” metaphor in product reviews

(20:20) Strategies for conducting effective product reviews

(26:33) Using metaphors and imagery to communicate your vision

(29:35) The power of having a shared narrative

(31:55) WhatsApp: an example of metaphor in action

(34:44) Emulating people that inspire you

(36:19) WhatsApp video calling

(37:35) Why execution is greater than strategy

(41:36) Time allotment for strategy vs. execution

(45:10) How to become a better strategic thinker

(47:59) The intricacies of implementing feedback

(51:53) Being a female leader in tech

(55:13) Advice for young women in tech

(56:07) Setting goals and aligning incentives

(01:01:40) Acknowledging hard truths

(01:05:46) Lessons from transitioning to Faire

(01:08:40) The importance of a good CPO/CEO relationship

(01:11:17) Vetting heads of product and maintaining customer focus

(01:12:40) How Ami went from intern to leading major products at Meta

(01:14:53) The one thing you should do to be successful in product

(01:17:25) Lightning round

Referenced:

• Faire: https://www.faire.com/

• Making Meta | Andrew “Boz” Bosworth (CTO): https://www.lennysnewsletter.com/p/making-meta-andrew-boz-bosworth-cto

• Community Wisdom: AMA with Dan Hockenmaier + Facilitating a roadmap session, structuring product teams, navigating an acquisition, companies not needing PMs anymore, and much more: https://www.lennysnewsletter.com/p/making-meta-andrew-boz-bosworth-cto

• Developing a growth model + marketplace growth strategy | Dan Hockenmaier (Faire, Thumbtack, Reforge): https://www.lennysnewsletter.com/p/developing-a-growth-model-marketplace

• Dan Hockenmaier’s website: https://www.danhock.com/

• On Reviews: https://boz.com/articles/reviews

• Finding a global optimum always feels like a hill climb: https://www.linkedin.com/posts/amvora_finding-a-global-optimum-always-feels-like-activity-7074776143882588161-jhyy/

• Dolores Park: https://sfrecpark.org/892/Mission-Dolores-Park

• Rob Goldman on LinkedIn: https://www.linkedin.com/in/robgoldman/

• Execution eats strategy for breakfast, but execution without strategy leads to burnout: https://rationalpm.substack.com/p/execution-eats-strategy-for-breakfast

• The goal of a “strategy” is to change our own team’s behavior: https://amivora.substack.com/p/the-goal-of-a-strategy-is-to-change

• The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB): https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer

• Path to Power course outline: https://jeffreypfeffer.com/wp-content/uploads/2019/10/Pfeffer-OB377-Course-Outline-2018.pdf

• Management Time: Who’s Got the Monkey?: https://hbr.org/1999/11/management-time-whos-got-the-monkey

• Max Rhodes on LinkedIn: https://www.linkedin.com/in/max-rhodes/

• Coupa Coffee: https://www.coupacafe.com/

• Brandee Barker on LinkedIn: https://www.linkedin.com/in/brandeedbarker/

Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person: https://www.amazon.com/Year-Yes-Dance-Stand-Person/dp/1476777128

• How to tell better stories | Matthew Dicks (Storyworthy): https://www.lennyspodcast.com/how-to-tell-better-stories-matthew-dicks-storyworthy/

• A life of yes: Matthew Dicks at TEDxSomerville: https://www.youtube.com/watch?v=F3TaQFcaMk4

The Office on Peacock: https://www.peacocktv.com/stream-tv/the-office

30 Rock on Peacock: https://www.peacocktv.com/watch-online/tv/30-rock/6240863759978157112

• Dall-E-2: https://openai.com/index/dall-e-2/

• ChatGPT: https://chatgpt.com

• Fellow kettles: https://fellowproducts.com/products/stagg-ekg-electric-pour-over-kettle

• TikTok’s “Roman Empire” Meme, Explained: https://www.forbes.com/sites/danidiplacido/2023/09/21/tiktoks-roman-empire-meme-explained/

Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected].

Lenny may be an investor in the companies discussed.



Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Transcript

Click on a timestamp to play from that location

0:00.0

Bause, the CTO of Meta, said something about you.

0:02.4

Working with Ami, she could have the most profound disagreement

0:05.4

in the world, and she would respond.

0:06.9

Fascinating.

0:07.7

You have to tell me more why you think that.

0:09.5

I really enjoy being right.

0:10.8

And then it turns out, in the working working world that did not serve me so great

0:14.4

I think the hard part is sublimating your ego a little bit and saying it's more

0:18.0

important to get to the outcome than to be right. I love this very tactical piece of

0:21.3

advice when you're trying to come up with a metaphor or analogy,

0:23.9

think about what you want your users to feel

0:26.1

when you're using the product.

0:27.1

If we all agree that the feeling of something

0:29.3

should be, I'm sitting in Dolores Park

0:31.0

with my friends on a sunny Saturday,

0:33.0

then people will just naturally build something that feels more consistent.

0:36.0

There's also this metaphor about the hill climb.

0:38.4

For me, the hill climb is all about the difference

0:40.6

from the local optimum and a global optimum.

0:42.9

You're standing on top of the hill, you're looking down, you can see rolling hills,

0:46.2

the sheep, the grass, whatever. But then, way off in the distance,

0:49.7

you can see like a mountain. And the thing that gets me through the valley is remembering

...

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