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Women at Work

Make Yourself Heard

Women at Work

Harvard Business Review

Entrepreneurship, Workplace, Business/management, Business/entrepreneurship, Progress, Resources, Gender, Equality, Business/careers, Women, Hbr, Careers, Management, Business, Harvard, Human

4.81.5K Ratings

🗓️ 24 January 2018

⏱️ 46 minutes

🧾️ Download transcript

Summary

Have you ever been in a meeting and shared an idea, only to have it ignored? Then, 10 minutes later, a guy shares the same idea, and your boss says “Great idea!” (Grrr.) Or maybe you’ve been told you apologize too much, don’t speak up enough, or that you need more “confidence” or “leadership presence.” (Ugh.) In this episode, we tackle three aspects of communication: first, how and why women’s speech patterns differ from men’s; second, how women can be more assertive in meetings; and third, how women can deal with interrupters (since the science shows women get interrupted more often than men do). Guests: Deborah Tannen is a professor of linguistics at Georgetown University. She is best known as the author of the bestseller “You Just Don't Understand: Women and Men in Conversation.” Jill Flynn is a founding partner at Flynn Heath Holt Leadership. Amy Gallo is an HBR contributing editor and author of the “HBR Guide to Dealing with Conflict.” Our theme music is Matt Hill’s “City In Motion,” provided by Audio Network. For links to the articles mentioned in this episode, as well as other information about the show, visit hbr.org/podcasts/women-at-work.

Transcript

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0:00.0

Harvard Business School Executive Education develops leaders who make a difference in the world.

0:06.0

In their programs, experience the power of fresh perspectives and connect with a world of new ideas.

0:13.0

Learn more at HBS. Me slash work.

0:17.0

That's HBS.

0:18.0

M.E slash work.

0:21.0

Let's go back for a few minutes to the 1990s.

0:27.0

More women were in the office,

0:29.0

increasingly working alongside men or above them, not for them.

0:32.9

Deborah Tannen is an international.

0:34.5

Deborah Tannen, a Georgetown University linguistics professor,

0:37.8

was concerned about these women being heard and respected

0:40.4

by their male colleagues.

0:41.8

Here's Deborah in her 1995 workplace training video

0:44.8

talking 9 to 5. For example, have you ever said something at a meeting, had it

0:50.8

ignored, then someone else said the same thing and it was picked up as a great idea?

0:55.4

Have you ever told someone to do something and then it wasn't done or was done wrong?

1:00.5

She knew from her research that the way women tend to talk at work can put them at a disadvantage.

1:06.0

You're listening to women at Work from Harvard Business Review.

1:15.0

I'm Nicole Torres, associate editor.

1:17.0

I'm Amy Bernstein, editor of HBR.

1:20.0

I'm Sarah Green Carmichael, executive editor.

1:23.2

Our shows about what women experience at work,

...

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